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HR/Branch Leader

Location:
Liberty Township, OH
Posted:
June 08, 2021

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Resume:

PROFESSIONAL EXPERIENCE (CONT.)

MICHAEL K. KOHLER

Liberty Township, OH 45044 513-***-**** adm0c5@r.postjobfree.com www.linkedin.com/in/mkkohler20062010/ BRANCH MANAGER

HUMAN RESOURCES OPERATIONS MANAGER STRATEGIC LEADERSHIP Assessment & Evaluation

Change Management

Employee Development

Human Resource Management

P & L Management

Personnel Management

Process Improvements

Project Management

Quality Assurance & Control

Recruiting & Talent Acquisition

Team Management

Team Training

Accomplish Branch Manager generating record revenue, controlling operating expenses, and obtaining ongoing profit from the organization’s activities.

Proven leader with a distinguished career advancing a wide variety of organizational strategies and human resource management operations.

Engaging and visionary leader with an aptitude for building and motivating cross- functional teams into a cohesive, high-performing organization.

Demonstrated success analyzing and influencing business processes, change recommendations, and operational improvements.

Possess additional specialized expertise in sales management, restaurant management, customer service and inventory operations. PROFESSIONAL EXPERIENCE

Ken’s Beverage, Inc. Branch Manager 2018 – Present Lead the KBI Vision and Mission through effective and efficient management of a beverage equipment service facility. All activities associated with operations, staffing, facilities, and financials across the assigned branch territory and within the scope of this position’s purpose.

Proven Success & Impact:

Generating branch revenue, controlling operating expenses, and obtaining ongoing profit from the organization’s activities. Maintained outstanding relationships with customers, vendors and suppliers.

Assure appropriate staffing and compliance with KBI Human Resource policies and procedures.

Drive branch growth and development through providing superior service to customers, and branch expansion.

Create an encouraging atmosphere, for all individuals to consistently grow and develop their skills. Buffalo Wild Wings, Inc. Human Resource Manager 2016 – 2018 Corporate Human Resources, responsible for driving new business development, market expansion and successful restaurant operations. Deliver critical human resource management, including managing benefits, compensation, internal records and new restaurant policy development. Personally, develop and train managers and restaurant staff, while utilizing a proprietary recruiting and retainment strategy to attract, retain, and develop committed Buffalo Wild Wings employees. Direct large-scale recruitment efforts, as well as advise general managers on all aspects of recruitment and talent acquisition strategy. Proven Success & Impact:

Spearhead the development and execution of new location planning and recruitment strategies. Utilize human resources expertise to adequately forecast and prepare for future personnel needs at each new restaurant location.

Successfully opened new restaurant locations with an aggressive restaurant expansion strategy, helping drive sales revenues at each new location.

Created and implemented new teambuilding programs, personnel manuals, job descriptions and management reports.

Actively work to align the human capital objectives within the overall sales and revenue objectives of the business. Buffalo Wild Wings, Inc. General Manager 2011 – 2016 Managed all operations at a high-volume Buffalo Wild Wings location with $4.1M in annual sales revenues. Led a team of 80+ employees, as well as led all business operations including P&L management, cash flow, financial reporting, inventory and human resources. Optimized team service delivery, quality control measures and performance goals. Led staff interviews and new hire processes, as well as provided on-going trainings for new store implementations and corporate policies. Proven Success & Impact:

MICHAEL K. KOHLER – PAGE 2

PROFESSIONAL EXPERIENCE (CONT.)

Received multiple Top 25 Manager Awards for outstanding performance, where only the Top 25 Managers out of 1350 could receive this award.

Provided strategic business leadership to produce greater internal operational efficiency and cost savings. Buffalo Wild Wings, Inc. Assistant General Manager 2009 – 2011 Provided managerial leadership at a high-volume Buffalo Wild Wings location with $3.3M in annual sales revenues. Supervised and coordinated a team of 60+ employees, as well as managed marketing, promotions and employee recruitment. Played an integral role in helping lead the development and implementation of new employee recruitment strategies. Proven Success & Impact:

Successfully improved employee retainment and recruitment strategies, leading to reduced personnel turnover by 20%.

Increased total restaurant sales revenue by 5.5% year-over-year. U.S Foodservice, Inc. Territory Manager 2008 – 2009 Directed all sales territory operations within the competitive Northwest and Northeast Districts of Cincinnati, OH. Managed sales growth strategies, P&L management, product management, marketing and client relationship management. Effectively conducted pricing negotiations, terms of sale and service agreements with clients to maximize gross profit. Created high rates of business development growth and client acquisition. Built strong relationships with clients by devising personalized product lines based on the individual client needs, goals and objectives. Proven Success & Impact:

Received the Rookie of the Year Award within the first six months of the position.

Performed in-depth market research to improve business development and market expansion strategies. ProSource, Inc. Account Executive 2007 – 2008

Led sales territory operations within the Southeast District of Indiana. Managed key aspects of accounts, including full-cycle sales strategy, client relationship building and lead generation. Actively grew client base and sales through various lead generation and sales strategies, such as cold-calling and consultative selling. Provided excellent on-going account and client relationship management to ensure client retainment. Proven Success & Impact:

Achieved Top Ten Sales Award within the first three months of the position. Putter’s Tavern & Grill, Inc. General Manager 2003 – 2007 Quickly achieved promotion to General Manager after first serving as Assistant General Manager. Managed numerous business operations, including human resources, staffing, supply, vendor management, sales and customer relationship management. Trained staff in a number of compliance, regulatory and human resource areas. Additionally led financial operations, including cash management, financial reporting, payroll, and P&L management. Proven Success & Impact:

Ensured federal and state regulations regarding cleanliness and food preparation were upheld and in full compliance.

Accurately strategize incoming shipments, track logistics and work hand-in-hand with store vendors.

Effectively trained and supervised four Assistant Managers. EDUCATIONAL EXPERIENCE

Indiana Wesleyan University B.B.A – Human Resource Management Concentration 2016

Achieved Magna Cum Laude honors with a GPA of 3.78. University of Cincinnati General Studies 2003

Wittenberg University General Studies 2001

AWARDS

J. Kyle Braid Leadership Award (1 of 12 Student Athletes Nationwide)



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