RUPALI SHARMA

****/******** **** ******* ******: +1-873-***-****

ONTARIO, APPT #102 E-mail:- adm0bw@r.postjobfree.com POSTAL CODE: K8H1X3 Nationality: Indian

PETAWAWA, CANADA Gender: Female

HOBBIES

Travelling

Shopping

Cycling

Doing Exercise

Painting & Drawing

Listening Music that makes me

feel energetic

Cooking

Watching Thriller English Movies

Water Sports

EDUCATION

BACHELORS DEGREE (APRIL2009)

(PANJAB UNIVERSITY BACHELOR OF

ARTS. CHANDIGARH-INDIA)

ONE YEAR DIPLOMA IN AVIATION AND

HOSPITALITY MANAGEMENT.

(AIR HOSTESS’S ACADAMEY,

CHANDIGARH, INDIA). (AUG 2005)

SENIOR SECONDARY+2

(MARCH 2004) (TH KANSHIRAM MEM SR.

SEC SCHOOL, KANGDRA/HP) INDIA.

REASONS WHY SHOULD HIRE ME:

I am willing and interested to learn

new things.

I am a hard worker.

I have a great attitude, positive, and

likeable personality.

Highly motivated.

SKILLS

Good interpersonal and

communication skills.

Ability to adapt to new

environments and

willingness to learn.

Hardworking, loyal &

honest.

Self-motivated and

ambitious, with a strong

drive.

Experienced in working

independently and

achieving desired goals.

Ability to work under

pressure and meet

deadlines

Smart

Team player

Self-motivated

Hard work

LANGUAGES KNOWN

English, Hindi & Punjabi.

WHAT TO EXPECT FROM ME:

I will always do my best.

Willing to learn newer things

and to be part of your team.

RESPECTFUL APPROACH

I can easily interact with people

with confidence and

professionalism demeanor.

EXPERIENCE AT WORK

PROTECH SOLUTIONS

CHANDIGARH.

Marketing Head in Sales. (March 2009

to June 2012)

Developing plans to help establish our brand.

Allocating resources to different projects and setting short-term and long-term department goals.

Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative. Accomplishes business development activities by

researching and developing marketing opportunities and plans; implementing sales plans; managing staff. Setting, monitoring and reporting on team goals.

EXL - GURGAON – INDIA -

Recruitment Consultant

(Apr 2014 to June 2015)

Helped organizations avoid legal challenges by

educating managers and other hiring personnel on

current applicable legislation and regulations.

Met staffing objectives through effective recruitment and detailed evaluations of job candidates.

Improved hiring systems by advising managers on

criteria and recruitment strategies.

Improved recruiting by developing and optimizing

strategies.

Brought in highly qualified applicants, targeted

recruitment strategies on key candidate pools.

Enhanced employee relation by developing

motivational and engagement programs.

AMERICAN EXPRESS

GURGAON – INDIA-

Receptionist/Customer Service Head

(May 2016 to June 2017)

Greeted incoming guests, notified personnel of

guest arrival and directed individuals to correct

meeting spaces.

Informs visitors by answering or referring

inquiries.

Build meaningful relationships with

our customers through a consultative approach,

understanding their current and future needs,

providing first contact resolution and negotiating a positive outcome for

the customer and American Express.

Maintains security by following procedures,

monitoring logbook, and issuing visitor badges.

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Build sustainable relationships and trust with

customer accounts through open and interactive

communication.

TIM HORTONS – (PETEWAWA)

Recently shifted to Canada on March 2021.

Presently working in Tim Hortons as a front

desk counter staff.

(Shift timing – Monday to Friday 06.00am to

11.00am)

Contact this candidate