Summary

Customer-focused caregiver offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.

Skills

Driving and transportation

Route management

Confidentiality understanding

Passenger support

Food preparation

Housekeeping

Health code compliance

Self-starter

Multi-tasker

Lifting 50 pounds

Experience

08/2020 - 10/2020

Harvest Driver, Heartland Farms Inc, Hancock, WI

Planned optimal routes to minimize delays and maximize time efficiency.

Loaded and unloaded merchandise efficiently to meet demanding route targets.

Followed safety rules to keep clean driving record with no accidents or incidents.

Cleaned vehicle regularly to maintain professional appearance.

Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.

02/2018 - 03/2020

Head Cook, Azura Memory Care, Oconomowoc, WI

Made sure the kitchen, cooking utensils and storeroom were kept clean at all times.

Sanitized all counters and utensils used for the preparation of raw meat, poultry, fish and eggs.

Communicated with kitchen employees, answered questions and offered insight into food preparations.

Followed the "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.

Checked freezer and refrigerator each day to verify proper functioning.

Placed orders for food and supplies used for creating meals for 60 people.

Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.

Adjusted seasonal plans to source local ingredients and align special dishes with area events.

Assessed inventory levels and placed orders to replenish goods before supplies depleted.

Trained kitchen workers on culinary techniques to increase productivity and boost workflow.

02/2018 - 03/2020

Caregiver, Azura memory care, Oconomowoc, WI

Monitored vital signs and medication use, documenting variances and concerning responses.

Helped clients with personal needs from exercise to bathing and personal grooming.

Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.

Reported concerns to supervisory Director to maintain optimal care for all client needs.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Laundered clothing and bedding and changed linens 1 times per day to prevent spread of infection.

Assisted over 60 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.

Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

02/2014 - 02/2018

Caregiver, IHSS Public Authority, Douglas City, CA

Helped clients with personal needs from exercise to bathing and personal grooming.

Assisted with meal planning to meet nutritional plans.

Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.

Coordinated with doctors and registered nurses to develop care plans for patients.

Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.

Administered necessary medications as directed by care plan.

Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.

08/2017 - 01/2018

Deli Clerk, County Market Grocery, Friendship, WI

Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.

Received new inventory and rotated stock by dates to keep items fresh and usable.

Made orders by slicing, weighing, packaging and pricing meats and cheeses.

Organized ingredients and restocked supplies to prepare for busy periods.

Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.

Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.

Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.

Documented and entered special orders for event catering and party trays.

Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.

Cleaned utensils, dishes and glasses for customer use.

Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Cross-trained in other kitchen positions to support team and meet customer needs.

01/2017 - 07/2017

Personal Care Assistant, Fosnow Adult Family Care, Friendship, WI

Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Monitored vital signs and medication use, documenting variances and concerning responses.

Assisted with meal planning to meet nutritional plans.

Laundered clothing and bedding and changed linens 1 times per day to prevent spread of infection.

Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.

Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.

Reported concerns to supervisory nurse to maintain optimal care for all client needs.

Provided ongoing compassionate patient care for each client.

Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.

Ambulated individuals with safe and effective strategies around home, public and medical locations.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Recorded client status progress and challenges in logbooks and reports.

Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.

Helped clients maintain daily living standards by assisting with personal hygiene needs.

Helped clients with personal needs from exercise to bathing and personal grooming.

08/2016 - 10/2016

Deli Clerk, Pritzl's Trading Post, Rome, WI

Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.

Made orders by slicing, weighing, packaging and pricing meats and cheeses.

Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.

Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.

Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Accepted and processed cash, check, card and mobile payments, maintaining 100% accuracy rate.

Communicated effectively with deli counter customers to answer questions and make recommendations.

Cross-trained in other kitchen positions to support team and meet customer needs.

07/2013 - 01/2014

Life Insurance Agent, Greater life insurance, Medford, OR

Upsold products to policyholders and potential new clients.

Communicated with clients to understand needs and identify best policies for each case.

Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.

Analyzed customer needs and provided best options, upselling products and services.

05/2013 - 06/2013

Licensed Life Insurance Agent, American Income Life Insurance Company, Ft Collins, CO

Communicated with clients to understand needs and identify best policies for each case.

Analyzed customer needs and provided best options, upselling products and services.

Cultivated professional relations to establish long-term profitable partnerships.

02/2011 - 09/2011

Leasing Agent, RMS, Colorado Springs, CO

Implemented business strategies to maximize tenant satisfaction and reduce vacancies.

Maintained thorough, accurate and compliant records for internal and regulatory audits.

Oversaw daily operations, maintenance and administration of various properties.

Coordinated general maintenance and repairs to keep facilities operational and attractive.

Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.

Encouraged prospective tenants to fill out applications after property tours.

Contacted and followed up with tenants on renewal notices.

Conducted background checks on applicants.

Showed tenants around properties, highlighting features and redirecting concerns to capture interest.

Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.

Education and Training

05/2018

CBRF Certification

UW Greenbay, Milwaukee, WI

Dementia training

Azura Memory Care, Oconomowoc, WI

01/2019

Food Safe Handling Certificate

Azura Memory Care

Belinda Spivack

608-***-**** • adm07f@r.postjobfree.com • Arkdale, WI 54613

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