OTOABASI DAVID

** ********* ******, ***** ******, KEKERE,AJAH,LAGOS

adlzyj@r.postjobfree.com,070********,081********

PROFESSIONAL SUMMARY

A detailed oriented, efficient and skilled business manager with excellent analytical mind and creative in identifying new business opportuinities.

SKILLS

·Excellent business knowledge

·Strong ability in preparing Budgets and forecasting of business revenue.

·Excellent communication skills

·Leadership skills including a strong ability to coach and develop effective teams

·Excellent problem-solving skills

·Proficient in analytical tools in MS Excel

·Excellent organization and planning skills

·Strong negotiation skills

HOUSE OF TARA INTERNATIONAL- BUSINESS DEVELOPMENT/ONLINE STORE MANAGER

LEKKI,LAGOS. 03/2019-CURRENT

Analyze lag information at intervals to understand customers behavior; developing robust customer acquisition plans, draw out programs to retain our business representatives and further create activities to drive sales.

Tracked store inventory and reviewed retail trends and make timely and proactive business decisions which saw to the growth in sales after the lock down as many customers changed their shopping pattern.

Worked with team in managing the account of beauty representatives ensuring that their business grows as we expand into areas and locations which they cover there by making our products easily accessible to our target market.

Handled all operational concerns of the business arm

Responded to customer issues and resolved complaints by leveraging on my experience as a customer service associate.

Worked with other teams to ensure that business goals are met.

Developed on ideas to further push our wide range of products to new audience.

HOUSE OF TARA INTERNATIONAL-CUSTOMER SERVICE ASSOCIATE

LEKKI,LAGOS

01/2018-3/2019

·Managed customer relations and customers service through daily communication and interaction.

·Conferred with customers about concerns with products or service to resolve problems and drive sales.

·Evaluated customer information to explore issues, develop potential solutions and maintain high quality service.

·Collected customer feedback and made process changes to exceed customers satisfaction there by reduced frequent complaint by 24%.

·Supported executive decision making by drafting informative reports

EDUCATION

·Bachelor of Agricultural Economics: University of Uyo 2016

Uyo, Akwa Ibom State

·Institute of Chartered Accountants of Nigeria-IN VIEW 2019