Front Desk Tourism

Flavia Noelia Taccone

Palestina ***, Buenos Aires, Argentina

Date of birth 21-Feb-1991

Mobile: 54 9-11-649*-****

E-mail: ******.*******@****.***.**

OBJECTIVE

"I look forward to continue on growing. With great curiosity to learn and innovate in new areas of the touristic industry”

EDUCATION

Degree in Tourism Mar/2009 – Mar/2018

Universidad Del Salvador

Bachelor in Informatics Mar/2004 – Dec/2008

PIO IX School

Software: Microsoft Office (Word, Excel, Power Point, Outlook), SABRE, AMADEUS.

WORK EXPERIENCE

Swan Turismo Jul/2016 – Feb/2021

Sales Assistant

A luxury travel agency member of the Virtuoso network located in Buenos Aires. We offer personalized travel experiences.

Corporate travel management services tailor-made.

Air ticketing.

Hotel reservations throughout different platforms (GDS, Virtuoso, Directly, Hoteldo.com, Hotels.com)

Working with different tour operators.

AADESA Sep/2013 - Jul/2015

Reservations Department

Management of OTAS (Online Travel Agencies such as Booking.com, Expedia.com, Hotels.com).

Process incoming reservations.

Process all payment types.

Revenue Management.

Evolution of weekly projection.

Evolution of surveys.

Buquebus Nov/2012 - Apr/2013

Check in

Check in.

Ticket Sales.

Information desk.

HI Travel Jan/2012 - Sep/2012

Reservations Department

The Hostelling International Travel Agency, creating trips on a budget.

Bus, hostels and packages reservations throughout Argentina.

Molise Viajes Oct/2011 - Jan/2012

Reservations Department

SAVOIA Hotels reservation center.

Process incoming reservations.

Process all payment types.

Noster Bayres Bed & Breakfast Dec/2009 - May/2011

Front Desk

Process all check-inns and check-outs.

Process all payment types.

Coordinate with Housekeeping.

Supply guests with information regarding city tours, tango shows, football matches and sightseeing throughout Buenos Aires.

LANGUAGES

Spanish: Native

English: Advanced

Portuguese: Basic

QUALIFICATIONS

FIT Buenos Aires, 2009 - Assistant in business round

SABRE Basic Course - AVIABUE, 2012

Revenue Management Course - AADESA, 2014

AMADEUS, Basic Course - AMADEUS Argentina, 2016

ILTM SAO PAULO - Meetings and contact with different luxury operators in the world. It was a great opportunity to meet with new operators and see new products, 2017

VIRTUOSO Travel Week Las Vegas – one of the world’s biggest luxury conferences where travel advisors spend the week meeting and socializing with hotels, resorts, tour operators and more, 2019

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