Georgia Heath

*** ******** ***** **. **

Grayson, Ga. 30017

862-***-****

adlzvo@r.postjobfree.com

OBJECTIVE:

Dedicated Unit Representative / Administrative Assistant within a major healthcare system with over 10 years of experience. Interested in an opportunity with a company where exceptional secretarial, computer and customer service skills will be fully utilized to achieve company’s goals.

SKILLS:

Verbal communication

Attention to detail

Prioritization and problem-solving

Customer service

Telephone etiquette

Organization and planning

Time management

Written communication

Technology

Independence

PROFILE:

●Exceptional capacity to multitask and manage priorities based on overall need while maintaining superior customer service.

●Hardworking and energetic; flexible and easily adapts to changing situations.

●Outstanding interpersonal and communication skills, maintains a positive attitude with all members of a multi-interdisciplinary team.

●Strong work ethic and determination to complete tasks in a timely manner.

●Detail oriented and organized with strong problem skills.

●Respected team player who is willing to do whatever necessary to get the job done.

●Expertise in multiple computer systems.

EDUCATION:

Associate Degree- Essex County Community College, Newark, NJ (incomplete)

CNA Certificate - McEllis Training Institute, Newark, NJ Mar/2003

High School Diploma - East Orange High, East Orange NJ June/2002

PROFESSIONAL EXPERIENCE:

Saint Barnabas Medical Center March 2008-(current)

Unit Management

Responsibilities: To work within a multi-interdisciplinary team to maintain the accuracy and security of confidential patient health records. Manage clerical duties relating to the updating and organizing of information and multiple nursing units; coordinating work within the unit as well as with other units and departments.

●Proficient in computer programs such as Microsoft words and Excel, SMS, 3M and Cerner.

●Participates in Performance Improvement evaluation surveys.

●Exceptional customer service skills, demonstrates exemplary service answering patients call bells.

Saint Barnabas Medical Center January 2007-March 2008

Certified Nursing Assistant

Responsibilities: To work under the supervision of nursing to deliver high quality of care to patients. Expert level multi-tasking to prioritize patients’ needs and adhere to professional standards and regulations.

●Assist patients in activities of daily living.

●Providing patients personal hygiene needs.

●Sustains patient comfort by utilizing resources and materials.

●Maintains patient stability by checking vital signs and weights, testing specimens and recording intake and output information.

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