NELINA ADAPEN

CONTACT I NFORMATION

Mobile: *****481

Home: 6265497

Email: adlzm2@r.postjobfree.com

Address: Prud'homme Road, Riviere des

Anguilles

SKILLS

Good organizational skills

Excellent communication skills

Interpersonal skills

Good time management skills

Good decision making skills

Excellent team player

Good organizational skills

PROFESSIONAL EXPERIENCE

Application Development Associate

Providing functional support and assistance to worldwide end users by demonstrating good understanding and knowledge on Workforce Administration, Recruitment, Workforce Development

(P&DC, VPP, CLG/TCM, and ACR), Compass, TALEO, Team Cockpit, HR Cockpit and Compass domains

Qualifying incidents in the support tool as per defined KPIs for treatment and routing tickets which are out of scope to required pools after analysis

Managing customer communication via email and instant messaging as part of Level 1 and Level 2 support

Analyzing issues raised by worldwide end users and providing functional solutions in PeopleSoft v9.2 on department, contractor administration and security domains

Investigating trace files and log files using SQL in PeopleSoft v9.2 for Level 2 incidents

Accenture Services Ltd - Jun. 2018 to Jan. 2021

Curriculum Vitae

LANGUAGES

Proficient in English

Proficient in French

COMPUTER SKILLS

Proficient with the use of Microsoft

Office (Ms Word, Ms Excel, Ms

Powerpoint, etc.)

CAREER OBJECTIVE

A proactive and goal-oriented individual, with the proven ability to build robust relationships with different stakeholders and who is looking forward to apply her acquired academic and technical knowledge to contribute to the HR department of the organisation Trainee HR Coordinator (One year contract)

IBL Seafood Hub Ltd - Apr. 2017 to Jun. 2018

Writing of Job Descriptions and documenting the whole process for all three Business Units

Reviewing and fine-tuning of the cluster's existing HR Policies and Procedures

Involved in the drafting of the Learning and Development process

Assisting the Human Resource Executive in the designing of the Seafood Hub Induction Program 2018

Conducting Employee Satisfaction Survey and Productivity Awareness Survey via interviews (Project in line with NPCC) I NTERESTS

Events Organisation and Decorations during

my free time

Crafts and Painting

Music (Singing)

Greek and Egyptian Mythologies

ACADEMIC BACKGROUND

Honoris Educational Network of South Africa

Currently completing the third year of a Bachelor in Business Administration

Bachelor in Business Administration - Jan. 2019 to Jan. 2022 South Metropolitan TAFE Institute of Australia

Winner of the Diploma of Business Challenge Trophy 2016, an academic excellence award presented by The MCB Group Diploma in Business - Mar. 2016 to Dec. 2016

Analysis and interpretation of data captured, and generation of required reports

Coordinating and Organising of the Graduation Ceremony of the management team, training conducted by LRMG

Performance Agency

Acting Training Coordinator for a 14 days Value Workshop with external trainers, targeting every employee of the Seafood Cluster

A key member and a team leader of the organizing committee for the CEO Excellence Award and the End of Year Party 2017 for 500 employees

Hindu Girls' College

Higher School Certificate (Cambridge "A" Level) 2014 School Certificate (Cambridge "O" Level) 2011

Woolich Education Group

Four months workshops providing the required knowledge organise, lead, market, produce and evaluate any type of event Certificate in Event Management - Nov. 2020 to Feb. 2021

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