ASHLEY R. BARNES

256-***-****•adlzfv@r.postjobfree.com•Huntsville, AL

SUMMARY OF QUALIFICATIONS

High performing professional with a solid foundation in full cycle recruiting. Organized, effective multitasker known for developing professional rapport with candidates and customers leading to lasting employment, employee referrals, and customer satisfaction.

AREAS OF EXPERTISE

Full cycle recruiting • Leadership • Effective communication• Critical thinking • Problem solving• Requisition management • Strategic planning • Applicant tracking systems• Virtual and in person job fairs •U.S. E verify system• Microsoft Office • Google Applications.

EDUCATION

Strayer University, Huntsville, Alabama Campus

Master of Business Administration Concentration in Human Resources, Completed June 2015

Alabama State University Montgomery, Alabama

Bachelor of Arts and Sciences Communication and Public Relations Completed May 2010

PROFESSIONAL EMPLOYMENT

Spur Staffing

Recruiter & Onboarding Specialist

December 2017-Present

Spearheading several recruitment campaigns to fill numerous requisitions for Clients. Creating detailed job descriptions for job post, and post for social media. Sourcing and Screening applicants, scheduling phone screenings and in person interviews, extending offer request to selected candidates. Onboarding selected candidate’s, managing qualifications and coordinating official start dates. Processing employment eligibility I-9. Properly processing resignations and conducting exit interviews.

Highlights and Accomplishments

• Managing and overseeing campaigns to increase worker pool. Current campaign saw an increase of workers by 15%

• Streamlined client request process by creating organization wide requisition form to ensure client openings were filled with qualified candidates in a timely manner.

• Researching and completing compensation studies to encourage clients to increase pay for positions, and successfully persuading them to do so.

• Created and collaborated with team member for required training material, and worker engagement for current and new hires.

• Meeting and exceeding weekly metrics.

Tier 1 Customer Support Representative

May 2016 - December 2017

Answered incoming calls for Spur Staffing employee's, school staff, and all other interested parties; listened, clarified, troubleshoot interface applications. Problem solved, presented resolutions, empathized, and educated on our policies and processes. Responded to customer and employee email requests and questions in a timely and professional manner, including employment verification and employer references requests. Followed company workflow processes for every interaction and properly documented for corporate, customer, and employee records. Highlights and Accomplishments

• Consistently ranking top for most answered calls and resolution tickets as well as lowest call handle time. Typically, 40 to 60 calls per day depending on volume.

• Nominated designated trainer for new hires for their first week.

• Successfully created training guide for new hires to reference after first week of training and other special projects.

• Interviewed and promoted as a recruiter, with several peer recommendations within a year and a half of employment.

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