KACIE G. DOZAR

***** ******* ***** ****, ************, LA 70769 225-***-**** adlzed@r.postjobfree.com

Professional Summary

Driven and compassionate change agent with over 10 years of operational experience in multiple clinical settings. Proven success in growth and profitability. Recognized by peers for outstanding leadership and clinical knowledge. Areas of Expertise Include:

Operational Oversight Strategic Planning Regulatory Compliance

Budget/Finance Management Team Building/ Mentoring Quality Assurance

Performance Improvement Data Collection, Analysis, Reporting Project Management

Collaborative Leadership Stakeholder Engagement Patient Experience

Professional Experience

Hospice Compassus. New Orleans, LA Sept 2020- Present

Area Executive of Clinical Operations.

Oversee operational strategy and execution of large program with multiple locations, focusing on high quality patient care, excellent service, regulatory compliance, colleague relations, and financial management.

Engages all colleagues in service goals.

Provides logical solutions to problems.

Participates in development and adheres to the budget.

Analyzes data to make sound financial decisions, lowering and eliminating costs where possible.

Oversees growth and development of colleagues, as well as productivity and performance.

Our Lady of the Lake Physician Group. Baton Rouge, LA August 2019- Sept 2020

Director of Operations.

Develop/Oversee Our Lady of the Lake’s Louisiana Safe at Work program in response to COVID-19 to help businesses and schools return safely to work.

Oversee daily operations of multiple practices and locations, focusing on physician relations, staff relations, customer service, and financial management.

Coordinate administrative policy, physician preference, and patient needs.

Provide leadership, direction, and guidance to Practice Managers and team members.

Advise physicians on business development.

Oversee special projects, acquisitions, and start-up new practices.

Ensure cost conscious utilization of all resources.

Oversee patient satisfaction scores and implement initiatives to improve scores.

Oversee Nursing Home division.

Advanced Surgical Concepts (USPI/Tenet facility). Baton Rouge, LA April 2016- August 2019

Administrator.

Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the surgery center while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.

Serve as liaison between Governing Board, Medical Staff, and all departments of the center.

Overall management of the partnership with United Surgical Partners International.

Develop, monitor, and control staffing needs, operations budget, and capital budget.

Ensure compliance with government regulatory agencies and accrediting bodies.

Negotiate and control all external contracts.

Manage employees in accordance with the facility policies utilizing sound principles of practice and fairness.

Develop, evaluate, and promote implementation of a continuous quality improvement plan, including infection control program.

Process the credentialing of all practitioners of the facility.

Oversee patient satisfaction scores and implement initiatives to continually improve scores.

Maintain relationships with physicians and recruit new physicians.

Comprehensive Pain Management. Baton Rouge, LA. Feb 2009-April 2016

Practice Administrator. May 2012-April 2016

Earned promotion following superior performance and demonstrated ability to quickly learn and master complex concepts.

Oversee day to day operations of the practice, promoting superior patient care for 3000+ monthly patients through the supervision of 30-35 employees.

Oversee staff recruitment, training, supervision, and appraisals, including physician and midlevel recruitment

Implement Continuous Quality Improvement guidelines to measure the performance of business operations.

Serve as the liaison between the Governing Board, medical staff, and all other departments.

Serve as the point of contact for staff and physicians to facilitate proper lines of communication and expedite problem resolution.

Participate in planning and implementation of future practice goals and objectives.

Oversee marketing department to review and discuss strategy and effectiveness.

Obtain and maintain accreditation through Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Established several satellite offices

Clinic Nurse Manager. Feb. 2009-April 2016

Clinic manager over multi physician pain practice.

Responsibilities include hiring all clinical staff, assisting providers, refilling intrathecal pain pumps as needed, dealing with difficult patients, interviewing potential employees, ordering supplies, etc.

Hospice in His Care. Baton Rouge, LA. June 2007-Feb 2009

Registered Nurse/ Supervisor.

Clinical supervisor for both nurses and certified nursing assistants.

Responsible for scheduling all nurse and aide visits.

Work as a field nurse as needed.

Dr. Arnold Feldman/First Choice Surgery Center. Baton Rouge, LA. May 2006- June 2007

Intrathecal Pump Nurse, Pre-operative and Recovery Room Nurse.

Manage large intrathecal pain pump clinic, which includes refilling pain pumps, monitoring and scheduling patients, ordering medications.

Pre-op patients for surgery, which includes monitoring labs, signing consents, starting IV, and administering medication.

Recover patient after surgery.

Dialysis Clinic, Inc. Crowley, LA. June 2005- May 2006

Staff Nurse.

Charge nurse in dialysis clinic.

Supervise dialysis technicians and LPN.

Anemia management, which includes monitoring lab results and adjusting medication.

Lafayette General Medical Center. Lafayette, LA. Jan 2004- May 2005

Registered Nurse.

Work as floor nurse on Cardiac Specialty Care Unit.

Provide quality care to 4-5 patients per shift with conditions such as post CAB, acute MI, unstable angina, PTCA.

Monitor and interpret cardiac rhythms.

Assist with sheath pulling.

Education

2003 Bachelor of Science in Nursing. University of Louisiana at Lafayette.

Current Master of Business Administration. University of Louisiana at Lafayette.

Anticipated graduation Dec 2021.

Certifications

RN, licensed in Louisiana CPR/ BLS Certified

ACLS Certified

References

Available upon request

Contact this candidate