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Done IMG_**** (* of 31) ®

MELITZA VELAZQUEZ

Professional Summary

Skilled PCA proficient in managing office schedules and records. Work well with medical

professionals and patients to meet all needs with high-quality support. Offering a

professional demeanor, a quality-driven approach and skills in building relationships and

independently resolving conflicts.

Skills

Nurse and CNA Supervision

Experience

Receptionist 05/2019 to Current

C&W car detailer - South Windsor, Ct

* Answered telephone calls to provide information, take messages and set up

appointments.

* Greeted every visitor with a friendly smile and an immediate offer of knowledgeable

assistance.

* Stayed on top of the whereabouts of all staff members throughout the day.

* Managed incoming and outgoing mail and deliveries to support efficient office

operations.

* Kept inventory levels optimized and supplies organized for forecasted demands.

CNA 10/2018 to Current

Atria Glastonbury - Glastonbury, CT

Patient care assistance . med technician, work at the front desks when needed

answering phones .greeting people making appointments

* Managed daily tasks consistently and sought out opportunities to go beyond

requirements and support business targets.

* Reviewed activities regularly to identify opportunities for improvement.

CNA 05/2015 to 11/2017

Glastonbury Health Care Center - Glastonbury, CT

Patient care assistant take vitals document task engaging residents into activities

* Determined team targets and implemented plans to achieve goals at individual and

group level.

* Reviewed activities regularly to identify opportunities for improvement.

Education

PCA: Patient care assistant Feb 2003

Goodwin college - East Hartford, Ct

* Graduated in top [number] of class.

High School Diploma: Jan 1995

HPHS Academy of Engineering & Green Technology / Nursing Academy /

Law & Government Academy - Hartford, CT

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