RESUME

Kalpanabai.P

Mobile: +91-735******* No: 4/14, Ram Nagar II Street,

Email: adlz9u@r.postjobfree.com Velachery,

Chennai – 600 042.

Career Objective:

Enhancement and refinement of professional abilities and qualities through a favoring and promoting organization, by applying the knowledge and experience attained during my past service.

Education Details:

Master of Business Administration (Finance & HR) passed out in May 2011 with 77%

University Rank Holder in Post-Graduation.

Professional Details:

Worked with IBM India Pvt Ltd from Dec 2017 to March 2018 as a Senior Practitioner in Finance & Administration delivery Team.

Worked with Capgemini Business Services India Pvt Ltd from July 2012 to May 2016 as a Senior Process Associate in AR Support Team.

Professional Summary:

Handling the U.S AR support & Cash application Process.

Attending weekly and month end Client Calls.

Assigning the Requests to the team members.

Query handling both internally & externally.

Ensure 100% accuracy in quality.

Highlighting the Project issues and follows up till the resolution.

Training & Creating strong backup for the AR Support Process & Cash application.

Reporting the SLA metrics to the clients on daily basis.

Trainer to the new joiners

Profile of Cash Application / AR Support:

The entire process is carry out by using SAP – FI Module, Bank of America & Lotus Notes

Balancing

Cash application – Received different mode of payment and make a posting in SAP

Follow up with collection team for remittance advises for allocation of payments posted on the customer account.

Regular email follow-up for the unapplied and unidentified payment

ACH – Debiting the cash from the customer account for his Open Invoices.

AR Check Request – Checks the customer account & refund the cash back to the customer.

MICR – Updation of Customer Bank Information in SAP.

Manual Cash – When the customer made an EFT payment through Bank site. AR Support creates credit in the customer account & sent all remit details to cash appliers for clearance.

Cash Balancing – Reconciliation of daily cash and Bank Balance with the SAP Balance.

CMA Balancing – Reconciliation of bank marketing report with SAP report.

Processing Non sufficient funds checks.

Clearing Account Reconciliation – This is a monthly report sent to the client. Reconcile the transmission of Basis Invoices to the SAP.

Transactional Activities:

Allocated, Unallocated, unidentified payment processing.

Processing Debit Credit offset, Journal written off.

Refund & stop payment process.

Intercompany processing.

Reconcile ACH wire cheque payment at End of activity.

Generate wash report for consumer product goods

Achievements:

Quarterly Best performer Award in Sep’13

Appreciations received from clients as well as within the organization.

Spot award got within two month for processing ACH

Customer service award from Client in Aug 2015.

Appreciations received from clients as well as within the organization for Pilot process

Prepared DTP process for cash application and appreciated by the client directly in Feb 2018.

Key Skills

Experience of working in SAP for 4 years.

MS Excel, MS word and MS Power Point.

Personal Details:

Date of Birth : 28th February 1989

Gender : Female

Marital Status : Married

Husband Name : Saravana Singh. R

Passport No : R7297880

Language : English & Hindi& Tamil

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: (Kalpanabai.P)

Date:

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