costumer service, Sales
Resume:
Anna Aldieny
**** *********** **. ************ ** 22802
****.*******@*****.***
(540) 214 - 0086
Professional Summary
Bilingual, self-motivated, personable candidate with 3+ in sales experience as well as customer service. Proven to increase company’s revenue and profit over time within different industries. I’m seeking a career opportunity, not just a job!
I’m exploring fields that provide a balanced lifestyle between work and home, as well as an opportunity that allows growth and development. I’m looking to commit to a career that allows me to expand my horizon and reach my career goals.
I’m a competitive, dynamic, flexible individual with a deep understanding of communication and developing relationships with the customer, however, I don’t want my abilities to stop at that. I’m looking to furthermore increase my skill set outside of my bubble.
I plan to give my best effort to exceed and stand out in what I do. I worked hard to develop the skills that I have currently, but I’ve always wanted to go “above and beyond.” I’m searching for a career that offers me the chance to build my expertise so I can bring more value to the table for the company I work for.
Cherry on Top
-Awarded as Top 5 representative in the industry of sales in 2019 and 2020.
-Competency in Microsoft applications including word, excel, and Outlook.
Weaknesses and Strengths
Strengths:
Enthusiasm.
Efficiency.
Fast-learning abilities.
Determination.
Communication.
Positive.
Weaknesses:
Emotional.
Self-Critical.
The tendency to take on too much responsibility.
Impatient.
Perfectionist.
Career Goals
A few of my goals are to primarily be financially stable.
Bring value and success to my company.
Continue to provide for my family.
Solving problems in an effective and creative manner.
Adapt to the work environment no matter the situation
Attain a leadership role.
Learn new skills in technology and other new fields.
Employment History
Starbucks, shift supervisor.
2016 - 2017, Harrisonburg, VA
●Count money and make bank deposits.
●Investigate and resolve complaints regarding customer service or accommodations.
●Arrange beverage deliveries, and checking delivery contents to verify product quality and quantity.
●Lead the restaurant's staff and supervise the store.
●Answer telephone calls and respond to inquiries or transfer calls.
●Operate cash registers to accept payments for food and beverages.
●Maintain contact with kitchen staff, management, serving staff, and customers to ensure that customers' concerns are addressed.
●Make good ole coffee!
Massanutten, Sales
2017 - current, Harrisonburg, VA
●My job as a sales Consultant at Massanutten Resort was to sell vacation ownership packages to families from all around the country.
●Meeting 2-3 families a day and selling them a deeded piece of real estate (condominium) on a consistent daily basis.
●Giving sales presentations to a large number of clients on daily basis.
●Communicate urgency. Build value. Closing deals.
●Find common ground between me and the client.
●Building a relationship with the client in under an hour or two.
●Understand the benefits of the program and communicate pricing, scheduling, payment, credit, taxes, and availability.
●Earn client’s trust and business with honesty and integrity.
●Remain in contact with the client and stay in touch after the deal is closed and call the client back to check on them and offer reassurance.
●Train other coworkers and work with managers and sales directors on the sales floor.
Education
Harrisonburg High School
Harrisonburg, VA
Blue Ridge Community college - Associate Degree in Science
Weyers Cave, VA
Piedmont Virginia Community college - Work in progress
Charlottesville, VA
Languages
Arabic Native Speaker
Skills
Management
Multitasking
Time - Management
Bilingualism
Leadership
Communication
Problem - Solving
Teamwork
Attention to detail
Party Animal
Active Listener
Flexibility
Negotiation
Precervernece
Prosperity
General Computer skills
Public speaking
Contact this candidate