Claudette Yaqoob

Objectives:

To acquire a position with potential for advancement where I can utilize my knowledge and experience being friendly with excellent communication skills I have always been able to get the most out of end-user as well as from the higher management. I am fully capable of understanding the system and the company environment.

Experience

Sept 2019 – present

• Medical Secretary • Al Borg Medical Laboratory

Job role: Performs general work including filing, copying, and processing of mail and other paper works

: Addressed incoming and outgoing calls and messages

: Provides clerical and support services as necessary to manage the department efficiently

: Composed referrals and appointment monthly visit schedule for patients

: Works with provider and /or other health care provider to provide access to patients and facilitate works appointments as required

: Verifying that each patient has all proper follow-up testing or required appointments fulfilled

: Communicated with hospitals and clinics, convalescent/hospice homes to verify it proper release documentations were in order.

(WORK RELATED EXPERIENCE as medical secretary)

: performed front desk duties

: performed other work related duties as necessary

: do data entry and patients records

: performed monthly inventory for laboratory supplies

such as (kits, reagents and consumables)

: performed as purchased officer

: do list of order for lab stock

: deal with suppliers and deliveries

Jan 2017 – Nov.2017

• Receptionist • Alia International Hospital(Kuwait)

Job role: Provide receptionist assistance

: Coordinate Physician schedules and maintain patient flow by communicating patient arrivals or delays

: Greet and check-in patients and collect personal, medical and insurance information’s

: Schedule, reschedule and verify patient appointments with second care providers

: Responsible for all administrative activities, including doing record, document storage, welcoming guest, storing patient data and perform data into computer

June 2012 – May 2016

• Beautician cum receptionist • M.A Institute Saloon(Kuwait)

Job role: Provide assistance to all callers and visitors

: Maintain and organize filing and follow-up systems for all correspondence

: Arrange for bookings appointments and meeting for all costumers

: Provide cosmetics advice to all costumer concerning skin, hair and nail cure

: Responsible for answering phone lines, incoming calls and outgoing mails

Dec.2010 – April 2012

• Receptionist cum cashier

• Green Garden Court Hotel

(Pulilan, Bulacan) (Philippines)

• Green Trees Resort & Hotel

(Tanawan,Bulacan) (Philippines)

• Green Mansion Hotel/ Apartelle

(Baliuag, Bulacan) (Philippines)

Job role: Handle the hotel operation in the absence of the manager

: Provides good service and communication to the costumers satisfaction

: Develop individual performance thru training

: Greet the guest and providing right information

: Handling guest complain and taking feedback

: Handling petty cash statements and cash flow reports

: Making the sales and inventory

Education

Bustos Central Elementary School, (Bulacan, Philippines)

Primary Education (1990-1996)

Holy Child Academy, (Bulacan, Philippines

Secondary Education (1996-2000)

S.T.I College (Alternative Institute of Technology)

(Bulacan, Philippines)

Vocational 2years course (2007-2009)

Bachelor of Computer Science

Major in Computer Secretarial

Skills

*Administration * Cash flow

(Intermediate) (Expert)

*Costumer Relations *Telephone Skills

(Expert) (Expert)

*Inventory Management *Sales

(Expert) (Expert)

Leadership

Extensive customer service oriented and clerical experience.

Professional and willing to handle a wide variety of task.

Adaptability and reality especially on changing situations.

Able to communicate effectively and knowledge on computer software applications.

Strong relationship builder professional and personable.

Open table training experience.

Personal Data

Date of Birth: Sept. 17 1983

Place of Birth: Philippines

Visa Type: 18

Religion: Islam

Civil Status: Married

Language

Arabic English

Level:(Pair) Level:(Expert)

References

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

CLAUDETTE ROAYA YAQOOB

Rawda Kuwait

+965********

+965********

adlz5k@r.postjobfree.com

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