Reda Shaban Gharieb

Sales Associate

EDUCATION

PROFILE

Absolutely passionate about Customer

service and inspiring people, currently

doing what I love - exploring the

technology space, imparting knowledge

on one of the most important innovations

of our time, smartphones. Professional

with a lot of appreciation and attention

for details. Possess strong desire to learn,

achieve and strive for excellence.

PERSONAL INFO

Marital status: Single

DOB: 3thMay 1990

Nationality: Egypt

CONTACT

PHONE: 009**-***-***-***

adlz3z@r.postjobfree.com

AVAILBILITY

One month notice period

SKILLS

Arabic, English and French.

Excellent presentation and

demonstration skills

Positive, confident and

determined approach

Apparel.

Adaptable and sociable

Energetic, a high degree of self-

motivation and ambition.

Negotiation and closing skills.

BACHLOR OF ARTS, – KFS UNIVERSITY

Public Relation section – May -2012

WORK EXPERIENCE

Senior Experience Consultant

Dubai – UAE .

- Creates an engaging and emotional client experience, offering best in class service.

- Hosts the client in line with hospitality guidelines and welcome techniques.

- Engages with clients to uncover purchase motivations by asking good questions and listening to clients.

- Select the right products to the client needs and benefits.

- At an exceptional experience demonstrate the product benefits to the client and answer all his questions.

- Upsells and cross-sells using appropriate sales techniques.

- Achieves individual and team sales and customer targets, KPIs.

- Ensure that the store display is in excellent condition at all time

- Manage the overall mobile department operations.

- Ensuring the team is running efficiently and all customers are given the best customer journey.

-Ensuring the team is well-trained and aware of the new products specification and features and train the team if needed.

- Dealing with the client’s inquiries and complaints and resolve it.

- - Report the stock and sale out to the account manager on daily basis. Sales Representative

Cairo – EGY .

- Approach customers and offer them advice on products to persuade them to buy.

- Provide information and other services such as handling returns of merchandise.

- Locate products on behalf of customers.

- Deal with complaints in a patient and helpful manner.

- Take and record orders through a computer system in person or over the phone/e-mail.

- Update customer information in databases.

- Attend costumers complained.

- Report daily sales to head manager.

Documents and certificates are available upon request

Contact this candidate