Sales Customer Service
Resume:
Lakesha Davis
management
Louisville, MS
********.**@*****.***
Strong minded self paced and willing to learn
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager (GM)
BUMPERS DRIVE-IN - Louisville, CO
January 2020 to Present
Over see store keep labor and good cost down train and mentor crew hire fire crew inventory order dcrs ledgers Excel windows bank deposits
General Manager (GM)
BUMPERS DRIVE-IN - Louisville, MS
February 2019 to Present
Run the day-to-day operations of the store make sure that sales are going up make sure the staff is giving 100% of great customer service make sure the food is presented properly make sure the labor is down make sure the full cost is down make sure that paper cost is down stocking inventory ordering inventory depositing money hiring and firing training motivating and mentoring Tech Support Specialist
Transom work at home - Remote
April 2016 to Present
Work at home remote customer support for visas internet my job is to wrap up quickly fix the issue with connection and and give great customer service Sales
Union national insurance - Louisville, MS
February 2014 to August 2016
Sold house insurance and collect payments gain sales Manager
Captain ds - Starkville, MS
October 2010 to May 2016
Responsibilities
• Clean doors, windows, walls and restrooms as needed
• Clean and organize walk-in cooler, walk-in freezer and storage rooms
• Ensure inventory is ordered, stocked and consistently replenished.
• Work as a "team" member to assure consistent customer satisfaction.
• Perform interviewing and hiring decisions.
• Complete weekly schedules to provide proper coverage to assure consistent customer satisfaction.
• Complete ordering and taking of monthly inventory. Accomplishments
3% gain in sales first 3 months 7 customer service award Skills Used
18 years customer service
15 years cash handle
10 years hospitality
4 years fast food
9 years management
Sales Consultant
MTM Technologies - Remote
May 2015 to October 2015
Sales credit card machine to local business's
Production Supervisor
Dell Technologies - Austin, TX
June 2000 to March 2012
Monitor coach and train oversaw warehouse made sure orders was received on time data entry for shipping info make sure safety first cost stayed low on waist material Debone Supervisor
Tyson Foods Debone - Cartage ms
June 2002 to April 2005
• Assist in hiring, training and reviewing performance of staff.
• Ensure services are in compliance with professional standards and customer requirements.
• Maintain day-to-day safety and quality, monitor and prioritize workflow and production schedules.
• Supervise staff and give direction in a manufacturing department.
• Ensure product is in compliance with customer standards and ensure fulfillment goals. Education
Bachelor's in Healthcare management
Liberty University - Salisbury, MD
2016 to 2018
Skills
• Customer Service (10+ years)
• Sewing operating production (7 years)
• Customer Support
• Health care (4 years)
• CSR
• Call Center
• Restarant manager (6 years)
• Student
• Data Entry
• Health Insurance (5 years)
• Hcfa
• Hiring (10+ years)
• Human Resources (10+ years)
• HR Sourcing (10+ years)
• Sales Experience (5 years)
• Sales Management (3 years)
• Leadership Experience (10+ years)
• Multilingual
• 10 Key Calculator
• QuickBooks (7 years)
• Manufacturing Experience (10+ years)
• Supervising Experience (10+ years)
• Benefits Administration
• Succession Planning
• Talent Acquisition
• Human Resources Management
• Change Management
• PeopleSoft
• Quality Assurance
• Restaurant Experience
• Microsoft Excel
• Management Experience
• Restaurant Management
• Budgeting
• Food Industry
• ATS
• Employee Orientation
• Oracle
• Outside Sales
• Payroll
• Performance Management
• Project Management
• Workers' Compensation
• Merchandising
• Computer Networking
• Conflict Management
• Event Planning
Awards
customer service of the month
March 2010
Assessments
Verbal Communication — Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Customer Service Skills — Familiar
July 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Data Entry — Proficient
October 2019
Entering data quickly and accurately.
Full results: Proficient
Reliability — Highly Proficient
October 2019
Tendency to be dependable and come to work.
Full results: Highly Proficient
Sales: Influence & Negotiation — Familiar
October 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Outside Sales — Proficient
December 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Im a hard worker that knows how to do alto from cashier to promoting to marketing your company. Im great with people and strong with a team and lead or follow management skills and grew up with a mom that owed over a dozen businesses
Contact this candidate