S.HEMALATHA

Ph: 953-***-****

Email: adlym5@r.postjobfree.com

Career Objective

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction, self-development and helps me to achieve personal as well as organizational goals.

Education

Qualification

Institution

Board

Year of passing

Aggregate

10th

Baldwin Girl’s High School

ICSE

2013- 2014

65%

12th

St. Joseph’s PU Evening College

State

2014-2016

63%

B.A in Industrial Relation, Economics and Sociology

St. Joseph’s college[autonomous]

Bangalore University

2016 - 2019

67%

Technical skills

Operating system: Windows 7, 8 and 10

Tools: Microsoft office – Excel, word, PowerPoint

Experience summary

Organization: TCS Jun’19 to Mar’20

Client: PwC

Role: Information Processing Specialist

Grade: BPO 1 [Cognitive Business Operations]

Responsibilities:

Solving multiple tickets related to document design, content and graphical data

Aligning the document with client standard specific formats

Converting different document types like word, pdf, excel into Google slides

Recreating pictures using client pictograms, representative and geometrical illustration.

Organization: Global IAS Academy May’2014 to Dec’2015

Role: Customer care executive

Responsibility:

Tag students details

Taking feedback from students enrolled in the respective courses and improvising them by taking appropriate actions.

Academic projects

Training on counseling skills and introduction to psychotherapy

Term paper of “Dream and Reality”

Trainings

Dr. B R Ambedkar international conference [Quest for Equity]

International conference on scope of emerging business dimensions and sustainable development

Two day national seminar on “Gender and Work: Challenging conventional Wisdom”

Two days seminar on Ignatian Leadership Paradigm

Core competency

Quick learner, optimistic, responsible, decisive and hardworking

Ability to Lead and Work in a team.

Achievements

Executive council member of Industrial Relations Forum at St. Joseph’s college

Student council member of sociology department at St. Joseph’s college

Event Head for ignatian week at St. Joseph’s college

Peer Counselor in the campus at St. Joseph’s college

Personal details

Date of Birth: 14th, may 1997

Language known: English, Kannada, Hindi, Tamil

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

PLACE: Bangalore

S.HEMALATHA

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