ANGELA TAPLIN

A S S I S T A N T & C U S T O M E R S E R V I C E

CONTACT

323-***-****

angelataplin7063@gmail.

com

***** *. ** ******* *****,

Los Angeles, CA 90047

SKILLS

Customer service

Housekeeping

Detail oriented

Punctuality

Leadership

Essence of Light Transitional Housing, Los Angeles: Assistant

-Oversees residential area such as chores performed by residents, welcoming new residents, and weekly thrift store

SEPTEMBER 2016- PRESENT

Bethel AME Church, Los Angeles: Monitor

-Assisted Shelter Manager and Case Managers with shelter intake and check out process, crowd control, conducting bag checks, distributing hygiene kits, and educating residents on shelter rules, procedures and services

-Ensured cleanliness of common space prior to conducting client intakes

-Interviewed and screened clients for eligibility to receive assistance

-Referred clients to other community services agencies as needed DECEMBER 2014-PRESENT

Joshua House Los Angeles: Monitor/Cook

-Assisted Shelter Manager and Case Manager with intakes and check out process, eligibility screenings for services, crowd control, conducting bag checks, distributing hygiene kits and clothing, and educating clients on shelter policies and procedures

-Maintaining cleanliness of shelter

-Managed crisis situations and medical emergencies with shelter residents

-Referred clients to other community service agencies as needed DECEMBER 2013- JULY 2014

EXPERIENCE

Culinary Staffing Service, Los Angeles: Chef Assistant

-Performed housekeeping and dishwashing services for various restaurants in Greater Los Angeles area

-Maintained kitchen and cafeteria areas by organizing and refilling dinnerware and silverware used by culinary staff

-Assisted chef by cleaning dishwashing machine, disposing trash, and washing kitchen equipment

-Frequently maintained restrooms by organizing and restocking materials

-Maintained cleanliness of restroom by sweeping and moping floors and wiping down mirrors MAY-JULY 2017

REFERENCES

Provided upon request

American Philanthropy Association, Los Angeles: Monitor / Cook

-Assisted Shelter Manager and Case Managers with shelter intake and check out process including crowd control, conducting bag checks and distributing hygiene kits, eligibility screenings for services, distributed clean linen to client rooms, collected resident payments, and educated residents on agency services

-Managed crisis situations and medical emergencies with shelter residents

-Maintained cleanliness of shelter

-Referred clients to other community service agencies as needed JUNE 2013- DECEMBER 2013

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