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Manager Office Assistant

Cape Town, Western Cape, South Africa
April 25, 2021

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Heather Pearl Van Heerden


Identity Number: 831**********

Age: 37 Years

Gender: Female

Nationality: South African

Language: English (Fluent)

Afrikaans (Average)

Telephone Number: 061-***-****


Education: Queensburgh Girls High, Grade 10

Professional Skills:

Computer proficiency: Pastel, Word, Excel

Customer Service Orientated / Communication

Telephone Skills

Administrative Support & Filling

Invoice Processing

Cash handling accuracy and Petty Cash

Inventory Control

Data Entry


Data Capturer: Small Projects Foundation, Southernwood, East London Receptionist/Administrator: Border Internet, Beacon Bay, East London Receptionist / Administrator: Mailbox Print Shop, Berea, Durban Cashier: Bluff Meat Supply, Queensburgh, Durban

Cashier: Mr. Mozzies Butchery, Durban


Company: Small Projects Foundation

Address: 5 St James Road


East London

Period of employment: Current

Reference: 043-***-****

Mariette Jonker: Office Manager: 079***-****

Ruth Backhouse: Data Manager: 082-***-****

Khuzwayo August: Programme Manager: 072-***-****

Duties and Responsibilities:

Maintain database by entering new and updated beneficiary information.

Prepares source data for computer entry by compiling and sorting information.

Establishes entry priorities.

Processes documents by reviewing data for deficiencies.

Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.

Maintains data entry requirements by following data program techniques and procedures.

Verifies entered data by reviewing, correcting, deleting, or re-entering data.

Purges files to eliminate duplication of data.

Maintains operations by following policies and procedures and reporting needed changes.

Maintains customer confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

Filling original documentation in safekeeping for confidentiality purposes. Skills:

Organization skills

Quick typing skills

Attention to detail

Computer savvy




Reception: Part time duties

Answering of phone, taking messages and redirect to departments (office staff count: 75) Opening of offices and ensuring cleaning staff has prepared for 08h00. RECEPTIONIST / ADMINISTRATOR

Company: Border Internet

Address: Beacon Bay

East London

Period of employment: 15 Dec 2019 – 31 Jan 2020 (Part Time Position) Reference: Anne Bhagwan

Contact Number: 087-***-****


Managing Reception

Directing and taking messages

Logging in Tickets (Data Till)

General administration

Filling in spreadsheets

Organising files

Reason for Leaving: Temporary Contract


Company: Mailbox Print Shop

Address: Berea, Durban

Period of employment: 2013 - 2018

Reference: Yvonne Piek

Contact Number: 083-***-****


Managing Reception.

Directing and taking messages.

Handling queries via phone.

Invoicing (Sage Pastel).


Dairy Management.

Managing Appointments.

Ordering & Inventory Control.

Reason for Leaving: Relocated to East London


Company: Bluff Meat Supply

Address: Queensburgh, Durban

Period of employment: 2009 - 2012

Reference: Sharron Erasmus

Sharon Erasmus: 031-***-****


Registered Sales by scanning Items.

Resolved customer issues and answered questions immediately

Balanced cash drawer by counting cash in the begging and end of shift.

Serving Customers in a friendly manner

Maintained a safe and clean working environment

Stock Take once a week

Reason for Leaving: Better Employment Opportunity


Company: Mr. Mozzies Butchery

Address: Durban

Period of employment: 2004 - 2007

Reference: Warwick Rebeck

Contact Number: 031-***-****


Greeting customers in a welcoming manner.

Recommending, Slicing, weighing, packing and pricing of meat and cheeses.

Preparing special orders and party trays.

Updated counter displays.

Ensured all working area and equipment were cleaned.

Registered Sales by scanning Items.

Resolved customer issues and answered questions immediately

Balanced cash drawer by counting cash in the begging and end of shift.

Maintained Clean working area

Reason for Leaving: Took time off for Birth of my son.

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