Experienced Medical Technologist
Exceptionally trained and highly regarded General Medical Technologist and Laboratory Manager with more than 10 years of experience and demonstrated expertise in delivering timely and accurate analyzation and test results to patients and physicians. Adept at leading high-caliber, multidisciplinary laboratory teams and streamlining processes to continually enhance service delivery. Poised to succeed as a Medical Technologist – Generalist.
AREAS OF EXPERTISE
Specimen Testing & Analysis
Staff Supervision & Training
Quality Assurance & Control
Healthcare Regulatory Compliance
Policy Development & Implementation
Safety Audits & Training
Human Resources Processes
MEDICAL TECHNOLOGIST - GENERALIST Salem Health/West Valley Hospital, Dallas, OR 1/2013 – 3/2019
Calibrated, maintained, and operated various laboratory instruments to analyze up to 200 patient specimens per shift in the areas of Hematology, Chemistry, Bloodbank, Urinalysis, Coagulation, Gram Stains, Body Fluids, Serology, Andrology, POC Testing, and Waive Testing. Monitored quality control and assurance activities to ensure accuracy and integrity of specimens and test results. Offered training for new and current employees and assessed their capacity for independent practice. Leveraged opportunities to expand and enhance services by assisting with prospective employee events and departmental projects.
Served as Laboratory Lead writing schedule, completing leadership projects.
Achieved certification as a Master TeamStepps Trainer.
Actively engaged as a member of the Practice Council and Lab Specialty Practice Groups.
Managed inventory for Hematology, Immunohematology and Blood Gases
LABORATRY MANAGER/SUPERVISOR The Doctors Clinic, LLC, Salem, OR 2/2015 – 8/2015
Managed a staff of 6 staff members as a Lab Manager, and also as a Supervisor; established performance goals and expectations to comply with organizational objectives, COLA accreditation, and regulatory requirements. Managed staff scheduling to assure adequate coverage to achieve optimal process flow. Administered payroll processing ensuring timely payment for services rendered. Collaboration with interdepartmental leadership, coordinated monthly staff meetings, and reported to the Medical Director.
Established reduction of urine contaminations by 60% by developing a new collection policy.
Designed new format for Technical competencies to comply with regulatory standards.
Delegated tasks to Technical staff to encourage growth potential for employees.
Established a positive moral for the staff by role modeling expectations, trust, and by good communication changes.
LABORATORY SAFETY OFFICER, CHO Salem Hospital, Salem, OR 10/2009 – 11/2011
Cultivated and managed an environment focused on safe and efficient operations for 187 employees between 2 laboratory sites and 4 outpatient clinics. Conducted bi-annual fire drills and safety training. Led quarterly inspections and safety audits.
Served as Chair of the Laboratory Safety Committee with regular attendance and participation on the Hospital Safety Committee.
Developed a computer-based training video on how to contain a chemical spill for annual competency
Revised and updated 24 out-of-date policies.
Developed a more effective bi-annual training to demonstrate putting out a fire.
LAB SUPPORT SUPERVISOR - PHLEBOTOMY Salem Hospital, Salem, OR 3/2010 – 10/2011
Provided supervision and oversight for a team of 56 phlebotomy staff members ensuring a collegial environment and optimized daily operations. Managed all human resources functions including annual performance evaluations, payroll approval, scheduling of staff to assure adequate coverage, and behavior modification/disciplinary action proceedings. Instrumental in collaborating with multidisciplinary hospital units to understand, perform, and report on patient’s laboratory needs. Reviewed, rewrote, and enforced standard operating procedures for all laboratory activities.
Implemented positive changes and streamlined processes resulting in increased patient satisfaction scores from 79%to 91%.
Implemented a new drug screen process for Occupational Health and employee drug screens.
Developed a charter for the department to assist in developing new processes.
Developed a process change for HIPAA requirements to help Identify patients without disclosing their name during registration.
MEDICAL TECHNOLOGIST – GENERALIST Salem Hospital, Salem, OR 8/2008 – 3/2010 & 9/2011 – 9/2013
Conducted and oversaw testing in the areas of Hematology, Chemistry, Urinalysis, Coagulation, Gram Stains, Body Fluids, Serology, Andrology, and Waive Testing. Analyzed more than 200 specimens per shift ensuring timely and accurate reporting of patient’s results. Instrumental in data collection and submission for QC/QAP for Streck Instrumentation. Engaged in the hiring and onboarding of new employees supporting seamless acclimation to unit practices.
Ensured the safeguarding of laboratory employee and healthcare providers as well as integrity of patient’ specimens bey championing the role of Laboratory Safety Officer.
Selected to serve as Unit Lead for the Laboratory RED DOT initiatives.
Additional experience as Medical Technologist – Generalist with WestValley Hospital/Salem Health and Medical Lab Technician – Generalist with Kaiser Permanente
EDUCATION & CREDENTIALS
Master of Business Administration in Healthcare Management Western Governor’s University, Salt Lake City, UT
Bachelor of Science in Liberal Studies Oregon State University, Corvallis, OR
Honors: National Society of Collegiate Scholars National Scholars Honors Society National Deans List
Manga Cum Laude Graduate
Associate of Science in Liberal Studies Chemeketa Community College, Salem, OR
Associate of Applied Science in Medical Laboratory Technology Clover Park Technical College, Lakewood, WA
Medical Laboratory Scientist, Generalist (ASCP)
Clinical Laboratory Scientist, Generalist (LSBME)
Clinical Laboratory Scientist, Generalist (AMT)
Clinical Laboratory Technician, Generalist (NCA)
Certified Nurse Assistant, (State of Washington)