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Front Desk, Customer Care

Location:
Ikorodu, Lagos, Nigeria
Salary:
45000
Posted:
April 26, 2021

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Resume:

March ****

- February

****

July **** -

February

2020

****-****

2012

2006

LINDA CHIKA OKEBUGWU

OBJECTIVE

- To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I seek challenging opportunities where I can fully use my skills for the success of the organization.

EXPERIENCE

Cyber Infrastructure Limited

Customer Care Representative

- Identified customer's needs and determines appropriate action

- Evaluated and resolved customer complaints professionally and tactfully

- Dispatched customers to appropriate departments when needed

- Responsible for order entry, document processing, order monitoring, and stakeholder management

Riggs International Technologies

Front Desk Officer

- File and maintained records

- Collected, sorted, distributed and prepared mail messages and courier deliveries

- Kept current record of staff members whereabouts and availability

- Transmitted information or documents to customers using computer mail

- Scheduled appointments and maintain and update appointment calendars. EDUCATION

Irgib Africa University, Cotonou, Republic of Benin. BSc Economics

Atanda International High School, Oluyole Estate, Ibadan WASSCE

Ope Oluwa Nursery and Primary School, Ibadan

FLSC ( First School Leaving Certificate)

SKILLS

Strong Microsoft Office Skills and proven working skills in Microsoft Excel and Microsoft PowerPoint Strong interpersonal skills, excellent written and verbal communication skills with a high initiative to learn Ability to meet and exceed company goals

Proven ability to work well in a fast-paced environment Ability to take the initiative and work independently PROJECTS

Database Development and Compilations

I prepared quotations and inventory records for Chi Limited using Microsoft Excel. Result: Improved consistency, recoverability and accessibility of data and record. REFERENCE

Mr Olanrewaju Ajala - "Riggs International Technologies" Project Manager

080********

adly71@r.postjobfree.com

070********

House 43, Ajinde 1, road 6 off Akala

Express, Oluyole Extension, Ibadan.

Mr Ikani Fabian - "Cyber Infrastructure Limited"

Manager

080********



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