Medical Billing Security Guard

ALEXANDRA GARCIA

Phone: 773-***-****; Email: *********@*****.***

HUMAN RESOURCES PROFESSIONAL

SUMMARY OF SKILLS

Proficient MS Office (Word, Excel, PowerPoint)

Adaptive in new environments

Demonstrates Professionalism

Excellent communication/interpersonal skills

Ability to organize, work, coach others, and lead a team

Flexible

EDUCATION

Concordia University, Mequon, WI (Beloit Center)

Achieved January 2021

Bachelor’s Degree, Human Resources

Blackhawk Technical College, Janesville, WI

Achieved May 2017

Associates Degree, Human Resources

Relevant coursework:

Human Resource Management Business Communications Employment Law Employee Training & Development Intro to MS Office Project Management WORK EXPERIENCE

Certified Bank Teller

First National Bank and Trust

04/16/2018- Current

- Knowledge and understanding of established security procedures

- Complies with bank policies, procedures, and banking regulations

- Process transactions up to designated limits using sound judgement.

- Proficient with job-related systems and equipment

- Maintains confidentiality of customer information and activities

- Maintains and balance cash within established standards

- Participates in general upkeep and appearance of the branch

- Participates in available training opportunities

- Provides sound advice and excellent customer service

- Receive and verify loan and mortgage payments

- Identify referral opportunities and achieve production goals

- Identify scam risks

- Assist with shipping cash/coin bags to Loomis

Health Care Customer Service Representative

State Collection Service inc.

07/10/2017-04/03/2018

- Adjusts well in a business to business, client-facing support function desirable

- Ability to work successfully in a fast-paced, deadline-oriented environment

- Provides Strong organization skills

- Ability to work on multiple tasks simultaneously

- Articulates written and verbal communications skills

- Focuses on Customer Service and deliverables

- Provides significant attention to detail

- Accesses accounts regarding Insurance/medical billing background information.

- Adjusts well to difficult patient situations

Server

Buffalo Wild Wings

06/10/2015 - 07/01/2017

- Takes food orders, delivers food to tables.

- Provides optimal guest happiness, in loud fast-paced environment.

- Multitasks well while under pressure.

Assistant Manager

Schubert’s Luxury 10 Theater

11/15/2014 - 06/11/2017

- Provides optimal customer satisfaction.

- Take in account of end-of-day receipts to account for daily sales.

- Operates ten projectors simultaneously.

- Manages a host, two vendors, three ushers, and occasionally a security guard.

- Implements policies and procedures to ensure agency vision, goals are achieved.

- Handles any miscellaneous affairs.

- Maintains employee records.

Vendor/Cashier

Schubert’s Luxury 10 Theater

11/9/2012 - 11/15/2014

- Prepared a variety of food including a hot & cold menu

- Sold concessions such as pizza, pretzel bites, popcorn, cold drinks, etc.

- Provided customer satisfaction in fast-paced environment.

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