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Medical Assistant

Lansing, MI
April 26, 2021

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Brianna Vinson

Highly motivated and committed Medical Assistant with proven 8+ years of superior performance at individual, team and organizational levels. Strong ability to multi-task and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Lansing, MI 48917 517-***-**** WORK EXPERIENCE Residential Options inc — Residential Technician Total Family Health Care — Medical Assistant

06/2016 to Present, Okemos, MI

• Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

• Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

• Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

• Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.

• Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

• Accompany clients to doctors' o ices or on other trips outside the home, providing transportation, assistance, and companionship.

• Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.

• Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.

• Direct patients in simple prescribed exercises or in the use of braces or arti cial limbs. 03/2018 to 06/2019, East Lansing, MI

• Record patients' medical history, vital statistics, or information such as test results in medical records.

• Obtaining insurance information and verifying eligibility and bene ts.

• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Mid Michigan Ears, Nose, & Throat — Medical Assistant - Clerical

• Interview patients to obtain medical information and measure their vital signs, weight, and height.

• Authorize drug re lls and provide prescription information to pharmacies.

• Clean and sterilize instruments and dispose of contaminated supplies.

• Prepare and administer medications as directed by a physician.

• Show patients to examination rooms and prepare them for the physician.

• Explain treatment procedures, medications, diets, or physicians' instructions to patients.

• Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.

• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

• Perform routine laboratory tests and sample analyses.

• Contact medical facilities or departments to schedule patients for tests or admission.

• Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.

• Change dressings on wounds.

• Set up medical laboratory equipment.

• Perform general o ice duties, such as answering telephones, taking dictation, or completing insurance forms.

• Greet and log in patients arriving at o ice or clinic.

• Schedule appointments for patients.

• Inventory and order medical, lab, or o ice supplies or equipment.

• Keep nancial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

• Interview clients and take their calls to provide customer service and obtain information on claims.

• Process and record new insurance policies and claims.

• Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.

03/2018 to 06/2018, East Lansing, MI

• Collecting accurate and thorough patient demographic data.

• Obtaining insurance information and verifying eligibility and bene ts. Pancheros Mexican Grill — Team Leader

• Carefully reviews all information entered into patient’s records and database.

• Veri es all information with patient at time of patient registration; corrects any errors identi ed.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to speci c destinations.

• Transmit information or documents to customers, using computer, mail, or facsimile machine.

• Hear and resolve complaints from customers or the public.

• File and maintain records.

• Provide information about establishment, such as location of departments or o ices, employees within the organization, or services provided.

• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

• Schedule appointments and maintain and update appointment calendars.

• Analyze data to determine answers to questions from customers or members of the public.

• Locate and correct data entry errors, or report them to supervisors.

04/2014 to 04/2016, East Lansing, MI

• Investigate and resolve complaints regarding food quality, service, or accommodations.

• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

• Maintain food and equipment inventories, and keep inventory records.

• Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

• Maintain sanitation, health, and safety standards in work areas.

• Clean food preparation areas, cooking surfaces, and utensils.

• Verify that prepared food meets requirements for quality and quantity.

• Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. McLaren Greater Lansing — Office Assistant

EDUCATION Ross Medical Education Center — Medical Assisting SKILLS

11/2013 to 05/2014, Lansing, MI

• Operate o ice machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Ensure all papers are properly lled out and input into the system.

• Enter and verify that all patients demographics and billing information correctly entered into database.

• Answer telephones, direct calls, and take messages.

• Maintain and update ling, inventory, mailing, and database systems, either manually or using a computer.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

• Compile, copy, sort, and le records of o ice activities, business transactions, and other activities.

• Compute, record, and proofread data and other information, such as records or reports.

• Complete work schedules, manage calendars, and arrange appointments.

• Deliver messages and run errands.

• Inventory and order materials, supplies, and services. 05/2018 to 02/2019

Additional Skills

Customer satisfaction


First Aid


Inventory Control


Medical Billing

Medical Terminology

Patient care



Preparing samples


Specimen Collection




Data entry


Simple dressings





Progress documentation

Customer Service

Problem resolution

Handling multiple calls


Team building

Data Entry Clerical

Type 55/60 Wpm

10 Key data entry

Certi cations

Certi cation in Medical Assisting

Certi ed in CPR & Basic Life Support: American Heart

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