Deepika Gujral

Email: adly1l@r.postjobfree.com

Mobile: +91-767*******

Address: A1 Sanaik Sadan, H block, Naraiana

NewDelhi 110028

Career objective:

Excellence is a primary goal an honest and sincere approach to achieve Place in life, where I can utilize myself as a resource of all kind of Challenging jobs, upgrading my knowledge and skills time to time Certifications:

Done Swift India course from NIIT.

Academic Qualification:

Course Year Of Study Names of the Institution

B.com (pass) 2001-2005 Delhi University

Standard Xii 2001 CBSE

SSC (X Std) 1999 CBSE

Professional Experience:

Organization: AMAZON

Duration: JUNE 2020 – JANUVERY 2021

Location: Delhi

Responsibilities:

Taking complaints for the orders

Replying all emails

Enquiring about payments outstanding and cancelling the order. Giving the right solution to the customers through E-mail. Maintain CHT and quality to the best in the campaign on a daily basis Giving most efficient and desired information about the product. Professional Experience:

Organization:

Duration: May 2019 – May2020

Client Name

: TATA POWER as a PARTIMER

Duration May 2019 till May 2020

Location: Delhi

Responsibilities:

Handling all inbound and outbound calls.

Taking orders for new connection

Enquiring about payments outstanding and cancelling the connection.

Giving the right solution to the customers through E-mail.

Maintain CHT and quality to the best in the campaign on a daily basis

Giving most efficient and desired information about the product. Organization:

Duration: August2005-Sept2010

Client Name: HCL TECHNOLOGIES

Location: Delhi

Responsibilities:

Working with telephone service provider (BT).

Handling all inbound and outbound calls.

Taking Provisional orders for new lines and, payments outstanding and canceling thelines.

Giving the right solution to the customers through E-mail.

Maintain CHT and quality to the best in the campaign on a daily basis Extra Curriculum Activities:

Participated in cultural activities.

Won Star of the month.

Hobbies and Interest:

Interacting with people and listening to music.

Socializing with friends and family

Personal Details

Date of Birth 24-December-1982

Nationality INDIAN

Location Delhi

Present Address A1, sanaik sadan, H block, Naraiana Permanent Address

Contact this candidate