Mbuthokazi Penelope Phoofolo
Rustenburg, North West 0299
adly1e@r.postjobfree.com
I am highly competent, motivated and enthusiastic individual with experience of working as part of a
team in any work environment. I am costumer oriented, have adminstrative skills, computer literate,
able to communicate
well with clients and colleagues.I am well organized and pro-active in providing timely, efficient and
accuracy responsibility. I
am approachable, well presented and able to establish good working relationship with range of
different people. I possess a
proven ability to generate innovative ideas and
solutions to problems faced by clients. I am team player and always strive to seek advice in
colleagues
and management to
gain productive skills and knowledge to grow my potential abilities.
Willing to relocate to: Free State - Gauteng - North West
Work Experience
Legal Secretary
Makgale Ngwasheng Inc Attorneys
February 2020 to September 2020
Key performance area:
Working with legal documents, time frames, client database and office schedules
Edit and proofreading all or necessary legal documents
Maintain electronic filling database
Scheduleling client appointments, answering calls, taking notes during legal meetings and maintaining
the firm's legal
research reference
Ordering supplies, copying, faxing and maintaining the office
Facilitate the meeting of deadlines by keeping multiple agendas and provide timely reminders
Maintain attorney calendar by scheduling conferences, depositions and meetings
Provide administrative support to one or more lawyers
Welcome clients and conduct initial screening of new clients
Answering emails and phone calls, and when necessary, redirect calls
Updating client either by SMS or telephonic or by sending letters regarding their files
Ensuring acquaintance with any document or training course wich the manager may deem necessary
in order to perform
duties
Ensuring that the reception is always in a condition that is welcoming to clients, clean and neat
Meeting targets as set by the line manager
Maintain honesty at all costs
References:
Name: Boitshoko Makgale
Tel : 014-***-****
Occ : Attorney
Financial Advisor
OLD MUTUAL GROUP SCHEMES - Kroonstad, Free State
June 2013 to December 2014
Provide secretarial and administrative support service
Analyze the relevant policies and other documents to ensure that the application is properly
understood by clients
Records Management
Obtain inputs, collate and compile reports
Draft and type submissions of correspondence
Helping in compiling of claims for clients
Reaching expected targets
Canvasing of new clients and updating existing clients of their policies
Conducting presentation to clients about new products
References:
Name: Loius Albrencht
Tel : 056-***-****
Occ : Administrator
Library Assistant
Central University of Technology, Free State - Welkom, Free State
February 2010 to December 2012
Assisting library users to locate and relocate books, information and resources
Enforcing policies regarding noise, eating and drinking in the premises
Answering enquiries using IT based research tools and the internet
Engaging with library users face to face and over the telephone
Shelving and shelf tidying, proper displays on shelves and repairing of books
Checking areas of the library to ensure that information on display is up to date
Redirecting incoming calls and taking messages when necessary
Receiving and collecting of borrowed books
Booking of studying cubicles for learners
References:
Name: Dr Moreku
Tel. : 057-***-****
Occ. : Marketing Dept
Casual Worker
The Foschini Group - Welkom, Free State
December 2009 to December 2009
Responsibility: running various departments in a retail group which is divided into several compartments;
also did stock taking at different departments, customer care and general work.
References:
Name: Ms Ellis
Tel. : 057-***-****
Occ. : Sales manager
Temp Administration Clerk
29/Ofs Estate Agents - Welkom, Free State
October 2007 to January 2008
Responsibilities:registration of clients who are looking to sell and buy property for their
families. Capture client's information on the system and taking care of the administration of files and
folders; managing of petty cash and incoming and outgoing mails and phone calls. Working as part of a
team and
supporting the office manager. I was also responsible for day to day task and
administrative duties of the office; including covering the reception area.
References:
Name: Ms Nozi
Tel : 073-****-***
Occ : Former Colleague
Education
Certificate in Bookkeeping Assistant
MSC Business College - Rustenburg, North West
March 2021 to Present
Certificate in Administration Clerk
Pulakgadi Training consulting - Welkom, Free State
February 2009 to December 2009
Certificate in Matric
Intec Corresponding College - Braamfontein, Gauteng
January 2009 to December 2009
Skills
• Driving
• Computer literacy
• Customer Support
• Communication (verbal & written)
• Office Administration
• Financial Analysis
• General office work
Languages
• English - Fluent
• IsiXhosa - Fluent
• Sesotho - Fluent
• IsiZulu - Intermediate
Certifications and Licenses
Code 10 Driver's License
May 2009 to May 2024
Additional Information
Public Driving Permit