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Customer Service Manager

Location:
Fontana, CA, 92336
Posted:
April 24, 2021

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Resume:

Chrystian V

Irazoque

adlxnb@r.postjobfree.com

909-***-****

***** ****** *****

Fontana, CA

Summary Results-oriented, customer service professional with 10+ years of experience and a proven knowledge of human behavior and performance, mathematical knowledge, and conflict resolution. Aiming to leverage my skills to successfully fill the Warehouse Lead role at your company.

Employment History

Warehouse Associate

Amazon • Fontana, California

03/2020 - 03/2021

• Paletizing palets according to specifics.

• RF scanner certification.

• Creating containers, and closing containers.

• Following strict GSF safety standards, and guidelines.

• Printing and labeling correct hazmat codes, and overstock procedures.

• Waterspidering and Jam Clear.

• Supervising Jam Clear Team

EPJ Loader

Full Steam Staffing • Ontario, California

11/2019 - 03/2020

· Place merchandise on conveyors leading to wrapping areas.Obtain merchandise from bins and shelves.

· Pack and unpack items to be stocked on shelves in stockrooms, warehouses, and storage yards.

· Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

· Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.

· Examine and inspect stock items for wear or defects, reporting any damage to supervisor. Professional Tutor

Self Employed • Fontana, California

09/2010 - 10/2019

· Provide private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests.

· Collaborate with students, parents, teachers, school administrators, or counselors to determine student needs, develop tutoring plans, or assess student progress.

· Communicate students' progress to students, parents or teachers in written progress reports, in person, by phone, or by email.

· Identify, develop, or implement intervention strategies, tutoring plans, or individualized education plans (IEPs) for students.

· Maintain records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records.

· Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.

· Research or recommend textbooks, software, equipment, or other learning materials to complement tutoring.

· Schedule tutoring appointments with students and/or their parents.

· Supervision of several tutors and thier students. Professional Skills

Languages

Education

Bachelor's of Arts

San Diego State University • San Diego, California Graduated - 05/2010

Major in Psychology and Japanese with a minor in applied mathematics. Respectful · Clerical duties · Customer

Service

Costumer relations · Malleable · Leader

experience

Spanish Japanese



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