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Director program and project management

Naperville, IL, 60565
April 24, 2021

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Lana Bakun

Naperville, Illinois • 630-***-****

Director Program & Project Management

Accomplished and results-oriented leader with diverse industries experience specializing in managing multi-million-dollar projects and programs in centralized, de-centralized, and global settings from initiation to completion.

Enable business growth and expansion through engaged leadership utilizing best in class project management capabilities and effective team management. Expert in advancing project management standards, meeting expectations, and designing deliberate objectives and framework for solid portfolio management. Regarded for the ability to foresee and prevent issues, mitigate risks, keep sight of the big picture, exceptional interpersonal and communication skills, constant, and active engagement with all stakeholders. Instrumental in elevating PMO organization by providing coaching and mentoring to PMO staff and project managers by identifying training needs and building corresponding training plan. Skilled in implementing transformational initiatives to improve customer experience.

Areas of Expertise

Project & Program Management

Risk Assessment & Mitigation

PM Framework Development

Portfolio Management

Portfolio Governance

Budgeting & Forecasting

Agile Methodologies

Process Standardization

Operations Management

Digital Transformation

Team Building & Mentoring

Stakeholder Engagement

Career Experience

Wolters Kluwer Law & Regulatory, Riverwoods, IL 2014 – 2020

Director Project Program Management

Established high-performance and impactful Project Management Organization. Delivered business and digital transformation initiatives, including new and intuitive legal research platform powered by Wolters Kluwer’s world-class content. Led and unified teams across continents to achieve desired results. Strengthened back-office operations, including SAP migration and GDPR compliance; managed content transformation efforts by applying agile methodology and standardized project management framework.

Key Contributions:

Achieved business objectives and key results by standardizing project management methodologies, applying best practices, and adopting them to business needs.

Won Excellence in Action award for planning and execution of mission critical initiatives in 2019.

NueVista Group, Oak Brook, IL 2013 – 2014

Lead Program Manager Consultant

Spearheaded multimillion-dollar content and user-experience driven research platform transformation project for Wolters Kluwer. Directed 200+ technical and business resources teams and 20+ multiple project streams to deliver project within time and budgetary constraints. Managed teams by fostering open communications, transparency, and sound decision-making. Rolled-out major strategic initiatives to market, enabling company to gain significant marketplace advantage.

Key Contributions:

Offered full-time employment as Director of PMO at Wolters Kluwer Law and Regulatory US division.

Delivered project over course of two-years on time and budget by establishing governing entity of project managers, defining teams and responsibilities, and adopting agile methodologies.

Orit Business Solutions, Naperville, IL 2012 – 2013

Principal Consultant

Evaluated technology platforms, application frameworks and deployment strategy to efficiently deliver company services. Established governance processes of direction and control to meet business objectives, mitigate risks, and utilize organizational resources in software development, office networks and computers, and telecommunications.

Key Contributions:

Enabled best tool selection for company by understanding company's specific goals, selecting vendors for RFP, producing gap analysis, and providing recommendation for vendor selection.

Accomplished business goals through prioritization of development initiatives and setting timetables for evaluation.

Nicor Enerchange, Lisle, IL 2007 – 2012

Manager Projects and IT

Founded and managed PMO and delivered complex and cross-functional project results with strong IT emphasis. Implemented two critical billing and CIS systems with over $1.5M budget. Established IT infrastructure for central valley gas storage project (CA). Oversaw processes to eliminate IT SOX compliance gaps. Introduced change control and Nicor SDLC processes to Enerchange’s environment.

Key Contributions:

Created IT design and managed move into new corporate facility in 2009.

Achieved 100% audit compliance by aligning IT environment with appropriate business controls.

Nicor Gas, Naperville, IL 1995 – 2007

Additional experience with increased level of responsibilities as Programming Analyst, Systems Analyst, Senior Systems Analyst, Project Lead, Senior Project Lead.


Master of Business Administration in Managing Informational Systems

DePaul University, Chicago, IL

Master of Science in Physics and Computer Science

State Pedagogical University, Minsk, Belarus

Bachelor of Science in Physics and Computer Science

State Pedagogical University, Minsk, Belarus


Project Management Professional (PMP)

Scrum Master Certification

Lean Methodology Certification


Affiliated with Project Management Institute, Midwest Chapter

Affiliated with Microsoft Project Users Group

Languages - English & Russian (Fluent)

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