My name is Zipho Hlongwane, my last occupation was that of a Cash Office Clerk, which came with a lot of responsibilities, and what you don't know, you learn along the way. I found that you can make it anywhere if you're willing to learn and have a positive attitude about it. I love to work in a well structured environment, I have although found that I am able to adjust to change. I also found that with most jobs comes pressure and I work well under pressure too, with or without a team. I have found that although my knowledge is not as vast as I wish for it to be, I am however willing to adjust, learn and do more than is required.
I am very passionate about people and excellent service. My reputation and integrity are valuable to me and as such, I make an effort to put those values first is everything I do. I am a very fast learner and extremely focused. I believe I have great telephone etiquette as well as great communication skills.
First name: Zipho
Date of birth: 22 September 1989
Contact details: 062-***-****
Email address: firstname.lastname@example.org
Nationality: South African
Criminal offence: None
Languages: English and Zulu
Driver’s license: Code 8
Name of school: Tridal
Grade completed: Grade 12
Name of school: Maphanga and Sindane computer school
Qualification: MS Word
MS Outlook & Internet
Name of school: IT Certified Academy
Qualification: Microsoft Certified Solutions Associate (MCSA)
Name of school: Boston City Campus & Business College
Qualifications: Introduction to PC
Understanding the internet
Travel Industry operations 1
Billing and Settlement Plan Overview
IATA BSPZA Overview
Introduction to international Travel
Jade Apex Hotel Reservation System
Overview South Africa
Name of school: TEFL Academy
Qualifications: TEFL Certificate
Cashier: 1 October 2014- 1 January 2015(Checkers Scottsville)
Duties and Responsibilities as a Cashier:
Greet customers as they arrive
Scan merchandise and accept cash and credit card payments
Ensure that you have enough money in your till
Issue saving stamps and gift cards
Tally funds and ensure everything is in order at the end of each shift
Train other staff members to works as a cashier
Make sure your station is clean at all times
Respond to customers' complaints and resolve their issues
Cash Office Clerk: 1 January 2015-(18 October 2015)
Duties and Responsibilities as Cash office clerk:
Counting of cash for all cashiers, capturing data after counting.
Petty cash transactions: Recording of bought items and capturing data of all pay outs on the system.
Banking, at the end of each shift and ensuring that monies balance and that all office duties are carried out accordingly such as filing, printing of reports, emailing, stock counts, checking if all reports and all company documents are recorded and filled on a daily basis.
Recording minutes for meetings and hearings that take place within the company.
Recording daily sales. Calculating turnover for given period.
Answering switch board with good telephone etiquette.
Having friendly and positive attitude towards our customers and all business associates.
Cell phone: 082-***-****
IT Certified Academy
Cell phone: 076-***-****
Paul (Manager): 033-***-****