Customer Care representative

DIAKPAROMRE FRANCA NYERHOVWO

Lagos state. 070******** adlx17@r.postjobfree.com

PERSONAL STATEMENT

A well-informed and passionate communication expert, with a definite certainty of initiating a decisive turnaround under any circumstance. Can communicate conveniently in any given atmosphere with an assurance of influencing others. Social media savvy, very astute, delivers timely, goal-oriented, extremely opened and commands a functional aura of excellence.

SKILLS AND COMPETENCE

Excellent Written and spoken communication skills

Time-management skill

Creative Thinking Skill

Ability to deliver without any supervision.

An outstanding knowledge of Microsoft Office Packages (Microsoft Word, PowerPoint & Microsoft Excel).

WORK EXPERIENCES

2019 - 2020

Learning Facilitator; Government Day Secondary School, Kafin Malamai, Garko, Kano State.

Devised and implemented learning objectives, lesson plans and activities to meet the demands of students amounting over 200.

Provided mental and psychological supports for individuals with learning disabilities, resulting in drastic turnaround in students’ behavioral performances.

Developed curriculum and lesson plans to achieve objectives of each course. Employed the use of 21st century teaching mechanisms in ensuring an attractive learning environment.

2018-2019

Language Coach; Greenland Group of school, Ughelli, Delta state.

Facilitated the effective delivery of mind-gripping language classes.

Ensured the mastery of English language by over a hundred students, using 21st century language modalities.

Prepared daily and weekly lesson plans accurately without any supervision. 2015-2016

Media personnel; Delta State University Mass Communication Studio, Abraka.

Prepared daily news contents, readied and broadcasted them to the hearing of an extremely large listening audience amounting up to ten thousands.

Tutored effectively new I.T intakes on the maintenance protocol, rules and policies on which broadcast media is built.

2009- 2014

Sales and Finance Manager; Esther Okpame Clothing Line, Ughelli, Delta state.

Supervised the day-to-day inflow and outflow of cash in the organization. EDUCATIONAL QUALIFICATION

2014 - 2018

B.Sc. Library and Information Science, Delta State University, Abraka, Delta State.

INTERESTS

Reading Writing Surfing the net.

REFEREES

Available on request.

Contact this candidate