Curriculum Vitae
Of
Garth Duncan Paul Strydom
PERSONAL DETAILS
Name: Garth Duncan Paul
Surname: Strydom
D.O.B: 04th August1985
ID No: 850**********
Sex: Male
Nationality: South African
Race: Coloured
Contact Details: (Cell) 066-***-****
Email: adlwko@r.postjobfree.com
Address: 2 Crocodile close
Wild en Wiede
Richards Bay
3900
Home Language: English
Marital Status: Married
Dependents: 2
Driver’s License: Code 08
EDUCATION
Completed in Harding Secondary School 2002
Subjects:
English (HG)
Afrikaans (HG)
Home Economics (SG)
Biology (SG)
Business Economics (SG)
History (SG)
Certification
PC Basics – Year 2003
FIAS Regulatory Exam for Reps – Year: 2011
Ndeb’s Security Officers Training: Code C,D&E
International Audi Sales Executive: Year 2019
Computer Skills
Microsoft Programs: (Word, Excel, Power point etc.…)
Desktop instillation and support
Career History
Experience
Date: 12 Years from 2004 to 2016
Company: Nedbank
Positions: Teller, enquires consultant, banker sales, Acquisition Manager, In-Retailer Manager, Client services manager.
Reason for Leaving: Organization redeployment
Key Responsibilities
To source and acquire net-new primary clients through a variety of acquisition channels so as to meet the area’s financial and service objectives, improve client service, improve and maintain stakeholder relationships whilst adhering to processes and procedures, to ensure compliance and reduce risk.
Ensure smooth and effective on-boarding of clients to the appropriate segment orchestrate and appropriate specialist interactions with clients
Ensure complaints are resolved or escalated within SLA to build relationships, trust and achieve sales and service objectives.
Arranging required consumer education initiatives to educate clients on products/services offerings.
Ensure clients’ needs are explored and understood by conducting indebt needs analysis while engaging the client to ensure all clients’ needs are met.
Building, maintaining and leveraging relationships with key stakeholders and all applicable vendors in order to provide an acquisition channel for the relevant products, customer service excellence to build customer and business loyalty.
Fulfilling and meeting key business objectives, increase acquisition and grow profit, including marketing and promotions.
Regular and constant interaction with the stakeholders at different forums.
Deliver business updates to stakeholders.
Actions to attain stakeholder buy-in and support objectives at hyper level. Hyper Channel Management:
Manage, supervise and develop staff to fulfil KPA’s
Ensure business premises is a great destination which meets clients’ expectations.
Ensure that the instore blue print is maintained
Ensure all sales and operational processes and requirements are adhered to daily. Adhoc Initiatives:
Design and implementation of adhoc initiatives.
Ability to recognize opportunities and implement activities to support hyper and business objectives.
Planning and organizing to meet goals and objectives.
Ensure all risk and compliance requirements are adhered to. Experience
Date: 16th October 2016 – 12th August 2019
Company: Audi Centre Richards Bay
Position: Certified Sales Executive
Reason for leaving: Offered a Sales Manager position at current employer Key Responsibilities
Meet company Objective and sales targets.
Maintain and acquire net new clients to grow company and profit.
Maintain a level of service standard in the premium market of vehicles
Prospect within the demographical area for potential clients.
Greet customers.
Help customers find items in the store.
Check for stock at other branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory.
Value add upsell Warranties and maintenance plans etc.
Keep up to date with economic trends of the motor industry, product knowledge and self- development.
Experience
Date: 14th August 2019 – Current
Company: Fury Provincial Motors Richards Bay
Position: Used Cars Sales Manager
Key Responsibilities
Oversee staff selling used vehicles.
Managing car inventories, attaining sales objectives, closing deals
Recruiting and training employees.
Solving customer complaints.
Preparing sales reports.
Ensuring all stock in inventory is readily for sales. (Recon Done)
Ensure pricing on all used cars are within buying range.
Maintaining clients and stakeholders loyalty.
Evaluation of vehicles for trade-in
Pricing of vehicles.
Ensure staff have adequate knowledge of products and procedures.
Ensure marketing and websites are up to date with relevant stock and prices.
Maintain demo stock.
Behavioural Competencies Achieved
Objectives: My ambition is to become part of a dynamic team and contribute to the best of my ability with respect to the future endeavours undertaken by the company by whom I am employed.
I am Always eager and willing to learn although I understand there is no substitute for experience,, I do feel however that granted the opportunity I could prove my potential and worth as good, reliable and honest with integrity as these are the virtues which I fervently believe in.
Personal Style and Values: Adaptability, Self-Motivated/ Go Getter, Optimistic, Self-Confident, Commitment.
Human Dynamics: Analytical Thinker, Strategic goal setting, Motivating and influencer. References
Nedbank: Branch Manager
Name: Sam Dlungwane
Email: adlwko@r.postjobfree.com
Contact number: 083*******
Audi Centre Richards Bay: Dealer Principal
Name: Kirsten Hodgson
Contact number: 035******* / 082*******
Email: adlwko@r.postjobfree.com
Nedbank: Branch Manager Umzimkulu
Name: Habo Moshoeshoe
Contact number: 072*******
Email: adlwko@r.postjobfree.com