NISHA CHAUHAN contact no - 721-***-****

Email - adlwk4@r.postjobfree.com

CARRER OBJECTIVE

To seek challenging and rewarding position in a professionally managed and a well established organization to enhance my knowledge and skills while achieving company goals. WORK SUMMARY – 8+ Yrs.

Centre manager and Education counselor in study abroad from June 2018 – march 2021 .

35 months with HDFC Bank as a Deputy Mgr in Retail branch in Delhi.

34 months with ICICI Bank as an officer in Regional processing centre- CMS Dept. COMPUTER LITERACY

Sound Knowledge of Excel & other Ms-Office Applications.

Experience on Finacle banking software and Salesforce WORK EXPERIENCE

Y-AXIS SOLUTIONS - As an Overseas Education Counselor Work experience – Feb 2020 –March 2021 (including 3 months Covid break)

Connect with the registered users of Y-AXIS to understand their requirements of overseas education in terms of courses, countries, duration, fee structure, scholarships, etc.

Evaluation of students profile/academics and guide them the right pathway for overseas.

Enroll them for GMAT/GRE/SAT/IELTS Coaching classes if required.

In-person meetings with parents and students and explain them the procedure and documentation involved.

After enrolments intro-call of the student with the process team.

Maintain weekly/monthly reports on student’s conversion target/track achievement in salesforce.

TATHASTU EDUCATION - As an Overseas Education Counselor ( June, 2018- Jan 2020 )

To provide admission guidance, career counseling, courses analysis and career pathway guidance to students and parents for all UG and PG related courses.

To convert the enquiries for GMAT/GRE/SAT/IELTS/TOEFL into enrolments.

Guiding students with regard to the fees and courses in foreign universities and colleges after evaluation of their Profile.

Counseling the students for their Foreign University Application process and diverting them to the concerned sponsored colleges or premium college application team.

Participate in seminars, workshops organized in schools to provide information, technical strategic counseling and delivering presentations related to our service and product model. HDFC BANK – Customer service and Sales ( Feb,2010 - Dec,2012)

Personal banker profile

Customer Service and query resolution.

Assessing the needs and requirements of the walk-in customers and selling them the Banking products accordingly.

Portfolio management of the branch prospective clients.

Account Opening

KYC Documentation

Cross selling of Banking Products

Handling of Teller/cash counter of the bank

Advise clients on financial services and resolve issues.

Monitoring of the financial transactions of the account holders, report suspicious transaction if any.

ICICI BANK- As an officer in Regional processing centre, Delhi(April,2007- Jan,2010) Back-office operations.

Reconciliation of Reciepts and Payments Transaction in corporate and individual A/C along with Processing of cheques in Finnacle software.

EDUCATIONAL QUALIFICATIONS

2002-2003 - Senior Secondary from New Era Public School scoring 75% aggregate in Commerce Stream ( C.B.S.E Delhi)

2003-2006 - Bachelor of Commerce, University of Delhi (Regular)

2006-2007 - PG Diploma in banking operation from NIIT-IFBI

2006-2008 - MBA in hrm from Symbiosis distance learning

2013- Mid 2018 – Career break for child care

PERSONAL DETAILS

Gender - Female

Nationality- Indian

Languages- English and hindi

Date Of birth- 20 January,1986

Hobbies- listening music, travelling, playing chess

Address - Rohini, Delhi