Tammy Riley M.A.

Middleburg, Florida ***** ● 904-***-**** ● adlwbg@r.postjobfree.com

Human Resources Professional

SUMMARY OF QUALIFICATIONS

Solve critical business situations in a proactive manner with strong analytical approach and exceptional oral and written communication skills.

Manage multiple projects simultaneously, producing results on schedule and with quality expectations.

Adapt to demanding situations with positive attitude.

Team Player.

PROFESSIONAL EXPERIENCE

Onboarding Coordinator Specialist

August 2009 - Present

KELLY SERVICES INC

Jacksonville FL

Supports employees and managers with complex transaction processing and life cycle event management (e.g. transfers, promotions, employment separations, etc.).

Take the lead: Establishes and executes HR strategies to address challenges with performance and employee retention and engagement.

Supports diversity initiatives and programs designed to attract, retain and promote a diverse workforce.

Processes, audits and files all employee records and enter information in appropriate systems

Supports the on-boarding process by working with managers to ensure that the talents are on-boarding associates effectively.

Supports recruitment and selection by participating in the interview process for key positions.

Administers (either electronic or hard copy) all employee registration/Onboarding forms including employment application, tax forms, I-9, skills inventory and additional paperwork as required.

Provide superior customer service to employees and managers of Salesforce via our customer portal, and other social channels

HR Generalist

September 2006 - August 2009

FAMILY DOLLAR STORES INC

Matthews NC

Managed daily functions of team members within Contact Center, serving as escalation point of contact.

Provided problem resolutions by interacting with various departments within the organization.

Managed performance of team members, completing performance evaluations, providing constructive feedback, implementing development plans, and providing ongoing coaching for improvements.

Identified ongoing training needs of team members.

Managed onboarding of all new Contact Center team members, monitoring progress.

Maintained integrity of employee data in all HR systems.

Planned organized and prioritized work and assigns and supervises the work of others.

Advised and supported management on basic associate issues and grievances.

Processed payroll timesheets.

EDUCATION AND TRAINING

Doctor of Business Administration: Human Resource Management

WALDEN UNIVERSITY

2021

Master of Arts – Human Resource

WEBSTER UNIVERSITY

2003

Bachelor of Arts – Criminal Justice

UNIVERSITY OF SOUTH CAROLINA

1988

PERSONAL DEVELOPMENT

Microsoft Office: Word, PowerPoint, Excel

Taleo, Kronos, Oracle, PeopleSoft, ADP Vista, Salesforce

Alumni Member University of South Carolina

Member The National Society of Leadership and Success

Member International Honor Society- Delta Mu Delta

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