Over 20 years’ experience as either a Supervisor or Project Leader in the logistics/distribution field. Self-motivated and possess strong organizational and presentation skills. Excellent interpersonal skills including collaboration, problem solving, diplomacy and team building.
American Airlines, Charlotte, NC 1986 – 2020
Warehouse Supervisor, 2001 – 2020 (Retired)
Supervise up to 40 warehouse team members and complete all required daily and weekly reports. Maintain an efficient and orderly workforce/operation.
·Develop and implement work process changes to increase productivity and streamline operations.
·Coordinate and communicate with department management as well as other functional areas to facilitate movement of parts throughout the system.
·Handle multiple projects and priorities concurrently in a busy and hectic environment.
·Responded in a quick and efficient manner during a safety crisis and then implemented stocking procedures to ensure issue would not reoccur.
·Identified a major safety issue (leaking propane tank hose on forklift) in our facility and worked with all the appropriate departments to get issue resolved. Efforts led to improvements being made at other facilities (found three other faulty hoses just in the Charlotte market).
·Interpret company policies to workers and enforce safety regulations.
·Maintain time and attendance records as well as personnel files and performance records.
·Help to establish performance objectives that support the company’s, maintenance, and repair shop business objectives.
·Maintain Audit Compliance.
·Lead regularly scheduled crew briefings to communicate to the members department Policy and Procedural changes.
Project Leader, 1999 – 2001
Selected to head a temporary assignment and oversaw the development and implementation of 22 separate projects that improved the safety and efficiency in the warehouse area.
·Nominated for Maintenance Employee of the Year, 2000.
·Served as Chairman of the Stores Improvement Task Force and Vice-Chairman of the Charlotte-Based Steering Committee.
·Received numerous Above and Beyond awards.
Warehouse Supervisor, 1998 – 1999
Supervised up to 40 warehouse team members and completed all required daily and weekly reports.
Rachel Essick Page 2
Warehouse Distribution Specialist, 1994 – 1998
Worked in all areas of large warehouse/distribution center, including: shipping, receiving, order selection (manual and computer retrieval), kitting, tooling, and unserviceable parts processing.
·Appointed and served for seven years as Lead Shop Steward/liaison between management and line staff to facilitate conflict resolution.
·Identified a large amount of old aircraft carpeting that was obsolete and worked with Materials Planning to remove the carpeting from the warehouse, freeing up space.
Utility Worker, 1989 – 1994
Performed interior aircraft cleaning, parts cleaning, and facility cleaning at airport terminal, hangar and distribution center areas.
Customer Service Agent, 1986 – 1989
Worked in all areas of aircraft ground operations: baggage makeup, transfer, rerouting, delivery, unloading and loading; and mail delivery.
·Trained in ticket counter, gate boarding, weight and balance, and cargo handling procedures.
BA, Business Management & Economics, NC State University, Raleigh, NC
Complete all required American Airlines Supervisor training on an annual basis. Some recent specific courses are: Elevate the Everyday Experience, Lead the Experience, and Emergenetics
Very proficient in MS Word & PowerPoint, Rockwell Automation System (Inventory management software) & SCEPTRE (airline maintenance software)