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Customer Service Cleaning

Location:
Dubai, United Arab Emirates
Posted:
April 24, 2021

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Resume:

PERSONAL INFORMATION:

NAME: Koudzo Achille Kalenou

Birth Date: May 10, 1993

Nationality: Togolese

Status: Single

Languages: French / English

Religion: Christian

Visa Status: Residence Visa

Phone : 052*******

Email Address:adlw9f@r.postjobfree.com

CAREER OBJECTIVE:

To obtain a full time position in a company which offers a professional working environment, perform my duties and responsibilities efficiently and enables me to grow while meeting the company goals. SKILLS:

• Presentable and with Pleasing Personality.

• Good at French Speaking and Writing

• English Speaking and writing

• Communication and interpersonal skills

WORKING EXPIRIENCES:

PREMIER INN AL JADDAF December 2018 to day

Position: Room attendant

Responsibilities

• Cleaning and maintaining guest rooms and corridors

• Carpet shampooling

• Responding to guest requests

• Any other tasks provided by my supervisor

FAIRMONT THE PALM DUBAI (UNDER IFA RESIDENTIAL SERVICES) November 2017 to December 2018

Position: - Housekeeper and stewarding

Responsibilities

• Cleaning and maintaining restaurants and banquet halls.

• Cleaning Spa and Massage areas

• Polishing furniture and fixtures.

• Vacuuming and polishing elevators.

• Washing walls, ceilings, furniture, and turning mattresses.

• Sweeps, mops, scrubs, waxes, and polishes floors.

• Dust and polishes metal work.

• To attend daily briefings for functions and events held in the hotel.

• To perform daily assigned tasks in toilets, lifts, back areas, terrace, etc.

• To follow up a special cleaning schedule given by the housekeeping control desk.

• To comply with Lost and Found Policy of the Hotel.

• To assist Guest in Public areas.

• Responsible to maintain inventory in the Housekeeping closets.

• Responsible to follow departmental policies and procedures.

• Responsible for maintaining a time schedule for cleaning of the areas. GHIS PALACE HOTEL AT LOMÉ, TOGO DECEMBER 2012 TO SEPTEMBER 2013 Position: Waiter

• Providing a warm welcome for customers.

• Receiving orders and serve customers requests to the standard required.

• Check on customers whether they are satisfied of the service. MADIBA HOTEL AT LOMÉ, TOGO JUNE 2013 TO OCTOBER 2015 Position: Waiter

• Welcoming, greeting and seating guests on tables

• Providing excellent customer service to ensure continued reputation of the restaurant

• Taking orders and serving guests

• Dealing with guest concerns and complaints in an effective way

• Clearing tables

ELECTROTECHNICIAN

Convergence groupe at Lomé, Togo

January 2016 to October 2016

MOBILE PHONE REPAR INSELLER

Carlcare Service Centre at Lomé, Togo

January 2017 to June 2017

EDUCATIONAL ATTAINMENT:

Graduation: Diploma in electrical engineering



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