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Customer Service Manager

Location:
Louisville, KY
Salary:
$13-14/hr
Posted:
April 23, 2021

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Resume:

JOEY SOUTHERLAND

**** *** ***** ***

Louisville, KY 40291

502-***-****

PROFESSIONAL SUMMARY

Highly skilled individual knowledge of Microsoft Office and many other computer programs due to Computer Science degree; Analytical skills and logic fromMathematics degree; thirty years working in church ministry but pursuing technical jobs based on technical skills and knowledge.

WORK HISTORY

3/12/2019 - 12/15/2020: PLS Financial Services as Customer Service Rep. learning all facets of cashier management, Western Union transactions, CTRs, OFAC, SARs, money orders, bill payments, (un)/loading of prepaid cards; promoted on 10/20/2020 to Shift Supervisor Manager on Duty.

04/01/2018 - 02/01/2019: Cage Cashier at Caesars Southern Indiana Casino; managed 4th floor high limit room cashier along with poker room;

11/13/2017-03/2/2018: Penske Logistics CSR working third shift managing truck invoices and shipments loading/unloading of trailers and processing all paperwork to Ford Motor company via various truck lines;

EDUCATION

1990: High School Diploma - Saint Xavier HIgh School, Louisville, KY 1995: B.S. Mathematics, Minor Computer Science, University of Louisville 1994: Certification in Liturgical Music/Worship - Archdiocese of Louisville



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