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Customer Service Social Media

Location:
Upper Marlboro, MD
Posted:
April 23, 2021

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Resume:

UNCLASSIFIED

UNCLASSIFIED

William E. Grubbs II

**** ******* ****** *******

Upper Marlboro, MD 20772

360-***-****

adlw6f@r.postjobfree.com

To Whom It May Concern:

My experience in the contract specialist field and customer relations falls in line with the Contract Specialist position. I have over eleven years of experience in customer service, eight of which were focused in the contract specialist field.

I am a results-oriented individual with demonstrated skills in customer service and the keen ability to problem solve while meeting challenges and seeking new information. I have been recognized as a quick learner; as demonstrated by my keen ability to understand state of the art technology. My success is attributed to self-discipline, self-motivation and taking the initiative. I have demonstrated the ability to work both independently and in groups. I believe that many organizational goals and objectives are best accomplished through teamwork and shared vision. I would like to be considered for a position in which someone of my background can come in and make the most impact for the goal and mission of the agency. I am available for interviews at your convenience. Should you require any additional information, I can be reached using the contact information listed above.

Sincerely,

William E. Grubbs II

Cell: 360-***-**** (Anytime; Best time after 5pm) Email: adlw6f@r.postjobfree.com

UNCLASSIFIED

Page 2 William E. Grubbs II, 360-***-****

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William E. Grubbs, II

4221 Winding Waters Terrace, Upper Marlboro Md 20772 Cell: 360-***-**** (Anytime; Best time after 5pm) Email: adlw6f@r.postjobfree.com

OBJECTIVE

I would like to secure a position as a Contract Specialist that allows me to use my extensive background and diversity within the acquisition and procurement field to help streamline the process, share knowledge among my peers, and further the vision of the organization.

TECHNICAL SKILLS/PROFICIENCIES: Demonstrated computer skills; proficient in company software applications PRISM, Procurement Desk-Defense Automate System 2 – PD2, Momentum Contracting system and Microsoft Office Suite. As well as, proficient in the negotiation, award and administration of progressively more complex solicitations, contracts and modifications along with preparation of all supporting documentation and approvals IAW, FAR, DFAR, CCM and NARI, as appropriate.

WORK HISTORY:

7/2019 to Present (Orion Consulting Group – Contractor) Washington, DC Contract Specialist III (GS-14 Step 7 Equivalent); Clearance: Public Trust Federal Contractor currently working to support the United States Department of Agriculture (USDA) in Washington, DC. Processed and issued 22 contract awards in the amount exceeding $1.4 Million in FY19, following up in FY20 with over 50 contract actions exceeding $20 Million. All actions varied with being above and below the Simplified Acquisition threshold, which involved Sole Source, supplies, services and other competitive contract actions. Working knowledge of the Federal Acquisition Regulation (FAR), USDA Contracting Desk Book, and Acquisition Regulation (AGAR). Managed a successful workload while staying below PALT. Supported multiple service units within the USDA. Reviewed and evaluated procurement packages for supply & or services to ensure documents such as Performance Work Statements (PWS), Statement of Work

(SOW), Independent Government Cost Estimates (IGCEs), Evaluation Criteria and Funding Documents are submitted in the correct format. Prepared Justification and Approvals (J&As) (for Sole Source, Brand Name, and Other than Full and Open Competition) Request for Quotes (RFQ’s) and Solicitations, SF30 for Modifications and Award documentation (1449). Determined applicable North American Industry Code Standards (NAICS), Federal Supply Classification (FSC), and Standard Industrial Classification (SIC) codes. Educated and supported the growth/learning, through training, of new team members to ensure that they were in alignment with the expectations of the USDA, and to meet all contract actions request. 2/2013 to Present (Herbalife Independent Distributor) Upper Marlboro, MD Distributor

Created a 1.5 Million Dollar business and Organization within the number 1 nutritional company in the world. Opened two facilities (Nutrition Clubs) to support the mission of “Making the World Healthier and Happier.” One facility was a workout center and the second was a smoothie shop that served healthy nutritional smoothies/shakes and energy teas. Keynote speaker and trainer for the company at multiple event throughout the US and Canada; focusing on positive leadership, team building, time management, customer service, creating daily methods of operation, personal development, strategies within personal and business building, and creating a winning culture. Hosted weekly team trainings focused on team building, sales, marketing, and distribution of products. In-depth knowledge of product display, inventory, and stock rotation procedures. Managed quality communication, customer service support and product presentation for each client. Mentored several individuals who went on to manage their own businesses. Designed strategies to enhance sales. Identified new customers through networking, care-calls, social media, face to face interaction, and building relationships. Educated customers on the benefits and advantage of using quality products and provide hands on demonstrations. 1/2014 to 4/2016 (National Geospatial Intelligence Agency –NGA) Springfield, VA Contract Specialist Band 03 (GS-12/13 Equivalent); Clearance: Top Secret SCI w/ Polygraph (expired 2018) Processed and issued over 81 contracts with an obligated dollar value of $90,130,423.68 in FY13. Serving as a member of the Enterprise Support to Management and Acquisitions Resources for Technical Services (ESMARTS) Team currently responsible for administering the ESMARTS contract and task orders awarded to Booz Allen Hamilton (BAH), which is the largest and most active task order on ESMARTS. This level of support involves working with customers to define requirements, issuing RFP’s, performing price and analysis, preparing contract modifications, file documentation, participating in quarterly Program UNCLASSIFIED

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Management Reviews (PMR), and amongst other things collaborating with various stakeholders to discuss and resolve various contractual issues. At times having to fill in for the CO or COR when dealing with Government customers and contractors in an effort to resolve problems and ensure the success of the program. Other responsibilities not limited to planning, organizing, managing, solicit, negotiate, award, terminating, and administering customer needs. Interacting with the contractor and the customers to meet the agency needs. Also, develop acquisition strategies and providing advice and contractual guidance to the programs being administered; managing all activities associated with timely and complete solicitation, negotiation, award and administration of contracts; ensuring that acquisition activities are executed ethically, legally, efficiently, effectively, and in accordance with the applicable DoD and CIA policies and procedures. 6/2013 to 1/2014 (Office of Management and Administration - District of Columbia Government) Washington, DC Contract Specialist DS-13 (GS-12/13 Equivalent) Fulltime 40hrs/week Provided acquisition plans, reviewed and analyzed statement of work or specifications, technical evaluations plans, and technical evaluations criteria, providing recommendations for changes when necessary to ensure documents are complete, accurate, and can be contractually enforced; determined the most appropriate contract type, established milestones, and formulates procurement strategy; prepares files documentation, solicitation documents, solicits competition through many outlets but not limited to GSA Advantage/Schedule, Districts supply Schedule, District’s automated vendors list, Contractor’s Register, yellow pages, trade publications, catalogs, professional magazines and ADP Vendors listing which allow maximum competition; Determined the need for pre/post award conferences and ensured that conferences and ensured that conferences were held in accordance with regulations. Evaluates bids, technical proposals, performs cost/price analysis, obtains audits and pricing reports, negotiates prices and/or technical issues and ensures contractor is eligible for award and prepares documentation for Contracting officers approval; Preformed contract administration functions, such as verifying evidence of contractors’ progress, negotiating modifications, issuing termination notices, reviewed contractor claims, determined contractor responsibility, and conducted contract closeouts.

5/2012 to 5/2013 (Library of Congress) Washington, DC Contract Specialist GS-12 Fulltime 40hrs/week; Clearance: Secret Processed over 26 contracting actions valued over $2.8M in FY12 the were varied above and below the Simplified Acquisition threshold; which involved Sole Source, supplies, services and other competitive contract actions. Working knowledge of the Federal Acquisition Regulation (FAR) and DoD Federal Supplement (DFARS). Managed a successful workload while staying below PALT. Supported multiple service units within the Library of Congress. Reviewed and evaluated procurement packages Statement of Work, Independent Government Cost Estimate, Justification and Approvals (if applicable). Conducted Acquisition Planning Meetings to help develop the best procurement method and approach. Prepared milestones, Request for Information, Request for Proposals, Price Reasonableness, Justification and Approvals, and formed contractor evaluation criteria (Sections K, L and M). Evaluate cost proposals and prepare cost and price analysis and past performance assessments for Best Value (Trade-off or Lowest Price Technically Acceptable). Conducted proper price analysis and negotiations of vendor quotes and proposals. Determined fair and reasonableness with market research and commercial practices. Held problem solving meeting when issues came from vendors, requiring activities and or management. Prepared solicitations, contracts

(supplies services, Interagency Agreements, Task Orders, Exercised Options), modifications other documents as required by the Library of Congress at all levels of implementation. Strong lines of communication between management and the procurement process, as well as, keeping the requesting activity up to date and pushing for timely assistance on needed documentation. 10/2008-5/2012 (Department of Army) Fort Belvoir, Virginia Contract Specialist GS-11 Fulltime 40hrs/week; Clearance: Secret Processed more than 200 contracting actions valued at over $35M in FY08, 09 & 10. Managed more than 12 Purchase Requests simultaneously on weekly basis throughout the FY. Performs pre and post award functions. Procured Firm Fixed Price (FFP), Cost, and Indefinite delivery/indefinite quantity (IDIQ) type contracts above micro purchase threshold. Experienced with various types of contracts (IDIQ, T&M, CPFF, FFP). Processed contract administrative actions, i.e., modifications, changes, exercise options and task orders. Monitored cradle to grave processes. Review and evaluate procurement packages for supply/services to ensure documents such as Performance Work Statements (PWS), Statement of Work (SOW), Independent Government Cost Estimates (IGCEs), Evaluation Criteria and Funding Documents are submitted in the correct format. Prepared DD Form 2579s, Justification and Approvals (J&As) for Sole Source and Brand Name, Request for Quotes (RFQ’s), and other Award documentation (1449). Determine applicable North American Industry Code Standards (NAICS), Federal Supply Classification (FSC), and Standard Industrial Classification (SIC) codes. Conducted negotiations and discussions with contractors to get the best value for the Government. Processed requirements using correct solicitation format, clauses and provisions. Evaluated cost proposals and prepare cost and price analysis and past performance assessments for Best Value

(Trade-off or Lowest Price Technically Acceptable). Determined fair and reasonableness with market research and commercial practices. Followed agency’s policies and procedures for approval of procurement package and check for contractor debarment UNCLASSIFIED

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or suspension to protect the Government’s interest. Prepared and completed Contracting Action Reports (CAR), prepare and complete Integrity Checks and Analyze Awards for errors. Prepared solicitations, contracts, modifications and other documents as required in the Procurement Desk-Defense Automate System (PD2) and IAW acquisition regulations (FAR, DFARS, AFARS) and other laws. Assisted with Source Selection process. Primarily performed contract administration for firm fixed-price, time and materials, indefinite delivery, contract administration, construction, supply, service and other contract types such as BPAs and Purchase Orders of similar complexity. Conducted and processed approximately more than 122 contract actions in FY10 ranging from competitive task order awards to modifications. Prepared all documents from issuance of, Request for Proposal, and multiple award IDIQs such as; Logistics, Acquisition, Logistics and Technology Enterprise Systems and Services. 10/2008-10/2010 (Department of Army, Defense Acquisition University, DAWAI Level 2 certification) Fort Belvoir, VA

Contract Specialist (Intern) Fulltime 40hrs/week

An extensive on the job training, at the Defense Acquisition University, where a qualified Contracting Officer trains and mentors interns on the procurement and acquisitions process for a period of two years. Interns are to attend classes and acquire their Level II Certification prior to graduation. Career progression starts at the 1102 GS-07 and ends at the 1102 GS-11 grade. Intern’s complete classroom and on-the-job training to acquire, exercise, and maintain knowledge of the duties inherent in the administration or price/cost analyst of firm-fixed-price contracts and other contracts of similar complexity or of specific phases of more complex contracts such as overhaul and repair, facilities, cost-plus-fixed-fee, etc. Interns also: assist with monitoring contractor performance for compliance with applicable laws, delivery schedules, payment provisions, inspections, contract and date reporting requirements; contact contractors to clarify issues on contractual requirements; review, analyze, and evaluate unit cost and price data in contractor proposals; and assist with resolving cost and accounting issues. Training Completed:

Contracting Courses completed:

• Fiscal Law

• Government Law

• Acquisition Law

• Negotiations

• Source Selection and Best Value

• Lowest Price Technically Acceptable

• Acquisition Planning

• Pricing

• Contract Changes and Modifications

• Monitoring Contractor Performance

• Contracting Basics, Definitions, and Formats

• Contracting Business Systems

• Contracting Process Overview

• Regulation Overview

• Market Research

• Acquisition Cycle Time and Competition

• Purchase Requests

• Contract Types

• Protests and Disputes

• Methods of Solicitation

• Level I DAWAI Certification

• Level II DAWAI Certification

EDUCATION:

• Master of Science, Acquisition and Procurement Management, Webster University, 10/2012 – 5/2014 UNCLASSIFIED

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• Defense Acquisition University, DAWAI Level 2 certification, 2008-2010

• Bachelor of Science, Communications Studies: Public Relation; Minor in Business Administration, Eastern Washington University, Cheney, WA – 2006 (Ending GPA 3.044)

• Associate in Arts, Clark College, Vancouver, WA. – 2003

• Timberline High School, Lacey, WA – 2000

Achievements & Awards:

• Eastern Washington University – Deans List (2005 – 2006)

• Eastern Washington University – NCAA Triple Jump Runner Up (Indoor& Outdoor) (2004 & 2005)

• Eastern Washington University – NCAA All-American (Sprint & Jumps) (2004 & 2005)

• Eastern Washington University – Full Athletic Scholarship (2004 – 2005)

• Clark College Team Captain (2001 – 2003)

• Clark College All-American (2001 & 2003)

• Clark College Athletic Scholarship (2000 – 2003)



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