Marlowe A. Samson
Abu Dhabi, UAE
Contact Nos.: +971*********
E-mail address: *************@*****.***
Position Applying: Security Guard
Objective:
I would like to be a part of an organization where I could use and enhance my knowledge and talent for the development of both the organization and myself.
Educational Background
Tertiary
Bachelor of Science in Criminology
Philippine College of Criminology
Year Graduated: 2006
Four Year Course
Skills: Computer literate, MS Office
Trainings: Barangay Computer Literacy Program Level1 (BCLP)
January 2013 up to April 2013
Personal Profile
Date of Birth: May 24, 1978
Age: 42 years old
Height: 5’5”
Weight: 160 pounds
Religion: Roman Catholic
Civil Status: Married
Work Experiences
Skill Force Security Services
Worker’s Village, Mussaffah, Abu Dhabi, UAE
Position: Security Guard
Duties and Responsibilities
Patrol within public parks in Abu Dhabi, securing the facilities like playgrounds, washrooms, drinking fountains and other important establishments.
Answers telephone calls of people regarding their inquiries, giving right information and transferring calls thru right department.
Making report regarding the requests or problem of the tenant residing in the accommodation thru email and calling the right person/s to rectify the issue.
Warn persons of rule infractions or violations and apprehend or evict violators from premises using force when necessary.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Escort or drive motor vehicle to transport individuals to specified locations and to provide personal protection.
August 2018 up to present
Alcatraz Security and Investigations Agency
71C Bagong Ilog Overpass, Pasig City, Philippines
Position: Security Guard
Duties and Responsibilities
Patrol residential premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
Answer alarms and investigate disturbances.
Monitor and authorize entrance and departure of visitors and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.
Call Police or Fire departments in cases of emergency such as fire or presence of unauthorized persons.
`November 2012 to January 2017
TechMahindra Limited ( BPO )
Felina Bldg. Corporate Plaza Eastwood Avenue
Brgy. Bagumbayan, Quezon City, Philippines
Position: Customer Service Associate
Duties
Answers inquiries by clarifying desired information, researching, locating and providing information.
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and escalating unresolved problems.
Fulfills requests by clarifying desired information, completing transactions and forwarding requests
Responsibilties
Identify and assess customers needs to achieve satisfaction
Keep records of customer interactions, process customers accounts and file documents
Build sustainable trust through open and interactive communication
December 2011 to October 2014
Tokyo Tokyo
Pioneer St. Mandaluyong City, Philippines
Position: Kitchen Staff/ Butchery Station (Commissary)
Duties
Cutting, sautéing, and packaging the meat in vacuum plastic bags.
Adhere to rules concerning, wearing the proper clothes and equipments.
Responsibilities
Ensuring the conformance of good manufacturing practices concerning the processing and handling of foods with the intention of protecting the public illness, production alteration and fraud.
These clothes and equipments prevent contamination of the meat and the safety of the user itself.
August 2007 to January 2011
AVT Inc. ( Sub contractor of Bayantel, Globe Telecom, Eastern Telecom, Smart)
Project 8, Quezon City, Philippines
Position: Lineman (Telephone)
Duties
To install telephone lines from post to the house of subscriber/client.
To provide the necessary intervention when there is no connectivity.
Responsibilities
To ensure the safety and accuracy of the telephone lines installed.
To guarantee the intervention applied is appropriate and suitable.
August 1996 to September 2001
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Marlowe A. Samson