JENNIFER J HOOD

*** * **** ***** **

Suffolk, VA 23437

757-***-****

adlw1e@r.postjobfree.com

I would enjoy using my vast management and marketing skills to aid your company in growth and meeting your goals.

1996-2020

Office Manager/Licensed Optician, Better Vision Center, Hampton, VA

Scheduled, developed, counseled trained and directed personnel.

Worked directly with patients, staff, and doctor to meet monthly goals.

Did electronic optical and medical billing to insurance companies.

Collected fees due from patients.

Increased profits 20% by refiling claims.

Sales/purchases of Optical goods purchased medical and office supplies.

Edged, assembled, minor repairs and fitting of glasses.

1994-1998

Marketing Director/Administrator, Dominion Village at Chesapeake, Chesapeake, VA

Succeeded in grand opening events with attendance of over 500 people.

Created personal contacts with numerous hospitals, social workers, and doctors.

Received free publicity in print and television.

Taught other administrators and marketing personnel a computerized marketing program.

Increased residency 50% to reach full capacity.

Maintained yearly budgets.

Directed staff of 50 toward excellent resident care.

1988-1993

Sales Manager/Counselor/ Program Rep. Jenny Craig, So. California/Virginia Beach, VA

Increased gross revenue 40% in 2 months.

Retained 87% of staff over a 4-year period.

Developed new sales techniques to increase sales.

Directed a staff of 16 toward meeting quality goals.

Opened 2 new centers on the east coast, set up offices, hired and trained staff.

Counseled and sold clients to a new way of life.

1985-1987

Restaurant Manager, Stoney Point Restaurant, Pasadena, CA

Education

California State University Northridge

B.S. Business Marketing

May 1989

Norfolk Vocational Technical School

Graduated with honors in Optician Classes.

May 2005

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