Career Objective: Seeking a challenging FTE perm or consulting lead/Project Manager /Scrum Master/Product Owner or Sr. analyst role in Clinical Informatics, EHR/CPOE, Agile, LEAN/Scrum or in Quality & Patient Safety arena with a vibrant team, where my background can be utilized.

CORE COMPETENCIES

Process Improvement

Tasking Meetings/Retrospectives

EMR/EHR/CPOE

Patient Safety/Lean Healthcare

Story-Based Development

EPIC/Cerner/MEDITECH

Scaled Agile 5 /SCRUM/PMBOK

Conflict Resolution/ Communication

Diverse groups - Collaborator

Agile Coach/Product Owner

Backlog Grooming / Kanban

Clinical Workflow/340B

Project Management

Iteration/Sprint Planning Meetings

Total Quality Management

Team Leadership/ Product Visionary

Full SDLC – Agile/Waterfall

Presentation & Delivery

CERTIFICATIONS

SA – Leading SAFe 5 Agilist – Scaled Agile

CSM - Certified ScrumMaster - Scrum Alliance

CSPO – Certified Scrum Product Owner – Scrum Alliance

PMP – Project Management Professional – (PMI-Project Management Institute)

ITIL – Information Technology Service Management & TQM – Total Quality Management

TECHNICAL SKILLS

Design, Build & Testing

Cerner PharmNet, Siemens CPOE, MAK WinRunner, Loadrunner, ClearQuest, Bugzilla, UAT, RTM

CIS – EHR - EMR - CPOE

Epic Willow, Cadence, Ambulatory, ADT, InPatient, Mckesson LTC, Soarian Clinicals, Rx, MAK Meditech, Cerner PharmNet, PowerChart, FirstNet, CPOE, Allscripts Eclipsys SCM, SRX, CPRPlus

Currently Learning

SAFe, Data science /analytics, Azure Machine Learning, T-SQL, Tableau, SAS, PowerBI, Python, Spark, HDInsight, R, QLik,

Methodologies & Systems

Scrum/Agile, LEAN, Kanban, SDLC, RUP, StarUML, Point of Sale (POS) System, Use Cases, QFD/JAD

Languages

XML, SQL, Generic Java, XPath / XQuery

Databases / Tools

MS SQL, MS Access, TOAD, RequisitePro, MS Visio, SalesForce, DB2, DOORS, Apache Kafka, VersionOne

Methodology/Framework

Waterfall, PMBOK, Agile/Scrum, Lean, Kanban

EDUCATION & TRAINING

South University, GA - Masters of Science in Information System Technology /System Security

Columbia & UConn -Health Informatics

CSM - Certified ScrumMaster & CSPO – Certified Scrum Product Owner SAFe 5 Agilist–Scaled Agile

Certified PMP - Project Management Professional– PMI Master of Project Management (MPM)

Purdue University & IBM - Post Graduate Program Data Analytics /Data Visualization (c)

Total Quality Management (TQM) 340B Drug Pricing OnDemand– 340B University/Apexus

Johns Hopkins University - Patient Safety & Quality – Lean Healthcare ITIL CERTIFIED

Harvard School of Public Health - Leadership Strategies Healthcare IT professionals

Duke University - Leadership & Patient Safety Officer Certification

Cornell University- Executive Healthcare Leadership

EHR Workflow, System Analysis & Implementation Management – ONC/ NVCC – VA

Diploma in Pharmacy – School of Pharmacy, Christian Medical College & Research Hospital

Bachelors of Science in Biology/Life Sciences - B. R. A. University

PROFESSIONAL EXPERIENCE & TRAINING

eClinical IT Consulting, Wash DC Metro Sept ’13 – Present

Scrum Master/Product Owner/Project Manager

Leading a team of clinical informaticists working with health system leadership on Clinical Informatics, Agile Project management, Scrum, EHR Testing/Quality Assurance, Process/Quality Improvement, ICD-10, TeleHealth, EHR/HIE, Interoperability to Inpatient, Ambulatory, LTC, Retail Rx &clinical informatics projects.

Facilitating and leading scrum ceremonies – Daily scrum, Scrum Review, Scrum Retrospective, Sprint planning. Removed impediments. Coached scrum teammates/data analytics & organization. Etc.

Coordinating and managing deliverables, project communications through various project stages.

Managing diverse stakeholders in clinical/technical/business areas, risk, creating & tracking schedule, supporting project leadership, managing scope etc. Utilizing ITIL best practices, Agile Scrum & PMBOK.

Planning, developing, implementing and maintain policies, and procedures, delivery of programs and discharge planning services. Developing & managing departmental budgets.

Identifying risks and opportunities, implementing with cost reduction, improves processes and services

Developing, implementing and monitoring the QA of EHR etc. systems, programs and staff.

Maryland Department of Health/Medicaid, Baltimore, MD Oct ’19 – May ‘20

Sr. Business Process & Agile Transformation Strategist

•Sr. Adviser to Chief Executive Leadership team on system design, interface development of few healthcare IT systems/Point of Sale Claims Management System (POSECMS), Analytics/Reporting, Clinical Informatics etc.

•Managed the creation of clear and concise documentation of plans to assess and implement process changes and wrote Business use case stories with test cases and test scripts.

•Assisted Product Owner, Sr. Project Managers & Program Manager in tracking of risks/ issues and corresponding mitigation activities on Version One/Digital Ai, Excel, MS Word, MS Project & Visio.

•Created & presented Executive summary, project status reports and application development.

•Facilitated as a Scrum Master/Scrum of scrums, coached, collaborated between clinical, business/technical, internal and external stakeholders on POSECMS implementation, lead Scrum ceremonies for CMS (Medicaid) Cert, Covid-19, Health Information exchange (HIE), MTM, Coordinated PRODUR, Kidney Disease program, Breast and cervical cancer diagnostic programs, MD Drug rebate programs. Assisted the teams with creating theme, User stories, Tasks, acceptance criteria, definition of done (DoD) etc.

•Lead efforts for system design, build, Testing/Quality Assurance, Drug Formulary/pricing updates, Process/Quality Improvement, Vendor Management, Project management, Agile/Scrum, Kanban, system training & other informatics projects, Quality/Change/Configuration/Risk/Schedule/cost mgmt. Collaborated with multiple diverse stakeholders.

•Conducted analysis of the current clinical, technical & non-technical processes in current and the future processes to implement new Claims system, and documented the process re-engineering.

•Improved strategies & processes more in the new environment for safety alerts, quality management, drug interactions.

Agnesian Healthcare (New Name – SSM Health) – Fond du Lac, WI Nov’12 – June ‘13

Sr. Pharmacy Informatics Solution Manager/PM

•Directly reported to Vice President/ Chief Information Officer, worked with Clinical Transformation Director/COO, Chief Medical Information Officer, Chief Nursing Officer, Vendor Physician Strategists and ED Directors at a major healthcare system.

•Represented Rx IT on clinical orders integration, change control committees & QA teams.

•Provided Cerner Solution management on Cerner Millennium EHR/CPOE design, build and testing upgrade, CPOM/CPOE, PharmNet/MedManager, PowerOrders, PowerCharts etc.

•Lead Retail pharmacy implementation & Pharmacy Automation projects during different phases.

•Managed Rx Specialty/Home Infusion/Ambulatory Infusion systems - CPR Plus Home Infusion

•Lead Pharmacy Informatics team for Cerner 2012 upgrade, database and server upgrades, tele-pharmacy, and Oncology care plans etc. Involved in Meaningful use requirement discussions.

•Lead custom applications workflow/ Control drugs reporting for state prescription drug monitoring program via Health Information Designs/ Rx Sentry.

•Coordinated Clinical orders Integration, Change Control committees and quality assurance teams.

EHR/EMR Consulting firms Nationwide Jan ’10 – Oct ‘20

EHR Activation, Training, Optimization – Pharmacist/Health Informatics SME

Provided optimization, activation, training, project management, pharmacy/provider orders SME on multiple EMR/EHR projects listen below -

Ballad/Mountain State Health Alliance, TN – Mckesson Enterprise Rx, CPR+, QS1, 340B, Sentry. 07–10'20

University Hospital, OH – Implementation/Optimization on Allscripts SCM Sunrise Pharm, Soarian MAK/Rx/Phys Portal 03-10'19

Mayo Clinic, MN Clinical Informaticist- Epic InPatient, Orders& Willow - 04'18-05'18

Lahey Health, MA Epic Willow & Orders 02-03 '18

Northwestern University Hospital IL– Epic Willow & Orders 01-02 ‘18

BJC Healthcare, MO – Epic Willow, Rover & Orders 11-12 '17

Mayo Clinic,MN– Health IT SME, EPIC Orders, Willow Oct–Nov’17

St. Luke’s, ID - Lead– Epic Willow, Orders Sept –Oct ‘ 16

UT-MD Anderson– TX – Lead - Epic Willow, InPt, Amb & Cad– Feb-March ‘16

St. Joseph, NJ – Lead Project Manager (Soarian- Provider Doc & ePrescribing 08– 09 ‘15

Decatur Hosp,IL– (Epic Willow, Amb, Cadence) July-Aug ‘15

Inspira,NJ – Cerner Siemens Soarian, MAK, Clinicals 05-06 ‘14

Via Chisti/Ascension, KS–Cerner PowerChart (Amb & InPatient CT) 04– 05 ‘14

UNC–Epic Willow 03–04 ‘14

John Muir, CA Epic Amb/Cadence Credentialed Trainer 2013

UW-Valley Med, WA – Epic Willow 09- 10‘12

NYU Langone Clinical Cancer Epic – July-Aug’12

St. Luke-Epic Amb & Cadence – Boise, ID– July’12

University Health - Epic Amb & Cad abstraction & go-live– Augusta, GA – April-May’12

TriHealth, OH (Epic Amb & Cad)– - March - April’12

Sentara VA(Epic Amb, Willow, Cad & Meditech – Jan’11 to March’12

Baylor/Sr. Advanced Clinical Informatics Project Lead/ Trainer CPOE & eMAR

Baylor Health TX– June- July’12

Hoag Presbyterian Hospital - CA – May – June’18

Aultman Hospital, Ohio Cerner March – April ‘12

Adventist Health MD 2011

Curriculum development & classroom training to Clinicians on Epic, Cerner PharmNet/MedMgr, Pyxis, iView, PowerPlans, PowerChart, PowerNotes,

Coordinated & lead Rx team on QA for both Cerner upgrade & CPOE

Some design & build but mainly testing & lead Go-live /training CPOE - Siemens Soarian Clinicals / Rx & MAK/ Med Admin Virginia Hospital 3-5'11

Cleveland Clinic, Ohio – Epic Willow Credentialed Trainer - July’10 to Sept’10

iConnecto/Elsevier - Health IT SME w/Clinical Implementation Team. Gathered requirements from clinicians, conducted research on govt. grants, Meaningful use, developed mobile Clinical apps to improve clinical decision support & minimize med errors. Provided direction to technical & business/Clinical teams. June’10 – Oct’12

Blue Mountain Family Practice – Harrisburg, PA July “08 – Aug ‘10

Ambulatory EMR/PM – Project Manager

Developed RFP to procure a new system and managed the process for selecting a vendor.

Interacted with stakeholders & acted as IT Project Manager on project status, risks, time-lines budgets

Supported EMR/PM system analysis, planning, designing, and development, configuration, testing and training & troubleshoot. Trained providers on Dragon Medical speech recognition software.

Trained Clinic office manager, physicians/providers, nurses and other non-clinical staff in the Ambulatory practice.

Utilized extensive management experience on Ambulatory EHR with varied stakeholder groups, which includes experience managing expectations, coordinated resources, managed conflicts & build consensus.

Requirements Inc. – MedPro Rx – Rockville, MD July “08 – Aug ‘10

Clinical Applications Analyst

Assisted team to design med reconciliation through discharge, reducing the risk of Adverse Drug Effect (ADE).

Assisted in defining product roll out releases, worked with clinicians, technology and operations teams in JAD sessions to elicit requirements. Produced use case diagrams on Star UML & MS Visio.

Managed requirements and documentation using Telelogic DOORS. Worked on Gap analysis &Future assessments.

Created as-is model, performed gap analysis, gap analysis for to-be model. Produced use case diagrams on Star UML & MS Visio & worked w/UAT team.

NPS/Janssen Pharma/Ortho McNeil (Johnson & Johnson), Sacramento CA Jun’ 00 – Jan ‘03

Pharmaceutical Specialty Sales Rep

Responsible for $52M territory, events, meetings, creating sales strategies, clinical & technical presentations.

Promoted to OB/GYN, Would healing/Derm specialists, Podiatrists, Hospitals & Insurance firms.

SunScript Pharmacy/Sun Healthcare (LTC), French Camp Feb ’99 – Jun ‘00

EMR Trainer/Pharmacist Asst.

Provided Pharmacy Services & EMR System training to clinicians on few HER/HIS Systems.

Responsible for Prior Authorizations, managed care, monitored customer, med errors and Rx flow data.

Calmont Pharmacy, Stockton, CA (Retail) Aug ’96 – Nov ‘98

Clinical Systems Trainer/Pharmacist Asst.

Responsible for dosage conversions, ordering, receiving, dispensing Rx & OTC drugs.

Assisted in outpatient counseling. Independent trainer & user to colleagues & clinicians on EHR-HIS-CPOE

Dedicated towards clinical workflow & 340B Projects.

Worked on some outpatient & ancillary billing, eLearning, EMR/Clinical System curriculum development

Communicated with patients, providers and payers regarding any medication requests, additional information needs or potential billing challenges, resolved insurance challenges adjudication, billing or med issues.

Kurji Holy Family Hospital, Patna, Bihar India Jan ’93 – Jan‘96

Registered Clinical Pharmacist

Maintained records in accordance with hospital policies and procedures.

Interpreted records and dispensed medications on a daily basis from orders onto the patient medication profile. Appropriately intervened for drug allergies, potential drug interactions, and duplication of therapy 100% of the time, as documented in patient medication profile.

Actively participated in departmental committees. Provided advice to senior clinical & business leadership.

MEMBERSHIPS & AFFILIATIONS

PMP Member of Project Management Institute (PMI)

ScrumAlliance & SAFe (Scaled Agile) Member

HIMSS– Interoperability Showcase, Planning committee Manager/Coach, Reviewer (Scheduling & Training)

OSEHRA – Open Source Electronic Health Record Agent

HIMSS – Meaningful Use, Clinical Informatics, HIE, Pharmacy IT Innovation & Ambulatory Taskforce

ASHP Member of American Society of Health System Pharmacists

APhA Member of American Pharmaceutical Association

Purdue University Alumni

COMMITTEES INVOLVMENT

Change Control Management, Order Set & Documentation Committee

Management Engineering & Process Improvement - Clinical Integration Committee

HiMSS Interoperability Showcase, HIE, Meaningful Use & Ambulatory – Planning Committee

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