Gunjan Khanna

adlvyk@r.postjobfree.com

847-***-****

Summary

n8+ years of professional experience as a PMO Analyst and Project Coordinator.

nExperience in communicating with individual project teams on a regular basis regarding schedule, adherence, quality metrics and capacity concerns and consolidation of key risks, issues, dependencies, and assumptions.

nStandardizing program level processes and frameworks using tools like JIRA, BQE, SharePoint, Teams, and Kimble.

nWorking with firm leadership to communicate adherence of KPIs and mitigation of upcoming risks.

nAnalyzing Quality Reports consolidated across the program to find common trends and messaging the same to firm leadership to seek short-term and long-term improvements.

nChampioning key initiatives, processes, and frameworks with selected projects in order to implement ongoing improvements.

nExperienced in coordinating with business and IT across all phases of SDLC following Waterfall, Agile and ASAP methodology

nWorked with on premise Agile teams and respective Scrum Masters to conduct customer satisfaction surveys.

nGained organization wide appreciation for exhibiting the ability to communicate across departments to mitigate inter-departmental gaps.

Education and Certifications

Bachelor of Art, Major in Economics, Isabella Thoburn College, India

Management Certificate, Oakton Community College, Skokie IL USA

Scrum Fundamental Certified

Trained Agile Professional, IT Expert System, Schaumburg IL

Certified CRM Professional

Professional Experience

Vistex, IL May 2018 - Present

PMO Analyst/Project Coordinator

Helps businesses effectively manage pricing, incentive, rights and rebate, royalty, and channel programs. With a longstanding and unique strategic relationship with SAP, Vistex offers on-premise software embedded in SAP ERP, as well as cloud-based applications. Vistex solutions enable the end-to-end administration of today’s complex, business-critical Go-to-Market programs.

nHandling multiple projects portfolios implementing Cloud methodology using story card management in JIRA

nStandardizing dashboards for estimation, burndown defect management metrics, overall project progress using JIRA x-ray reports and JIRA dashboards, JIRA Kanban views

nTracking external vendor dependencies within JIRA leveraging pre-requisite and post-requisite dependencies

nCreating weekly status reports (WSR’s) in PowerPoint

nRunning defect trending analysis and quality checks and balances leveraging Microsoft Excel and JIRA better excel plug-ins

nDeveloping and maintaining PMO processes, procedures, and support department initiatives for continuous process improvements using tools like Teams, SharePoint, MS Word, MS Excel, and PowerPoint

nHandling project budgeting and finances including accruals, invoice tracking, financial reports to accounts payable department, invoice approval for projects in Kimble (Project management tool embedded within Salesforce)

nAssisting Leadership Management team with coordinating project activities like keeping track of project budget, schedules, staffing, and performance feedback using Microsoft Excel and Microsoft Office and SharePoint

nDocument various internal meetings by recording Minutes of Meetings, action items, and decisions, throughout the project lifecycle.

nPerforming schedule variance analysis, cost variance analysis, and implement corrective action or escalation management using JIRA’s better excel downloads and MS Excel

nTracking month on month contractual bookings, staffing project Work Orders using MS Excel and using this information to create SOWs in MS Word and distributing them using Adobe Acrobat via DocuSign to the solicit Client signoffs

nAdministering team site on SharePoint including creating folder structure, grant user access/permissions, monitor project logs, and maintain project document and Knowledge Management Portal.

nAssisting in maintaining Vistex CRM application (Salesforce.com) and generated reports out of SFDC.

nChampion internally built Portfolio Management tools like Microsoft Project with Project Managers. Run weekly cadence to ensure status of deliverables, risks, issues, and mitigation is kept up to date. Present budget variances to Program Leadership and cross communicate Program directions to respective Project Teams.

nGathering customer satisfaction feedback for software implementations completed by project teams in SharePoint Create presentations to highlight customer satisfaction scores, project learnings and future opportunities for improvement using PowerPoint

nConducting process audits across different phases of project lifecycle focused on process governance and standards.

nInitiating and setting up defect tracking system for Clients to plug in their issues during Integration Testing/UAT using agile methodology

MY Management Inc., Jan 2013 - May 2018

Project Management Associate

MY management Inc. is a conglomerate based out of Skokie, IL primarily focusing Retail Stores across Chicagoland.

nMaintained and tracked program budget against financial activity.

nMaintained vendor SOW on the vendor management SharePoint.

nPrepared and Monitored project health metrics like business acceptance rates, project burndowns and estimated task hours. Brought any deviations to the Program Manager’s attention using MS Excel.

nHandled the tasks of reviewing financial proposals and contracts, helping the Program consolidate competitor analysis, doing SWOT analysis for selection of vendors for a specific task.

nFollowed up with software vendors for software upgrade estimates and tracked these estimates in JIRA/Rally.

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