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Sales Data Entry

Middletown, OH
April 22, 2021

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Brittany L. Thomas Email:

Phone: 513-***-****

PO Box178

Middletown, Ohio 45042

SUMMARY: Innovative and results driven professional, focused on achieving exceptional results in a highly competitive sales environment. Experienced in driving product knowledge, and a proven customer service provider, while building relationships with external and internal business partners. Areas of expertise in:

● Data entry

● Customer service

● Customer Referrals

● Written/verbal Spanish

● Advanced Administration

● Product Knowledge

● Cross-Selling of products

● Coaching/ Development

● Team player/Team Builder

● Creativity/ Problem Solving

Known for successfully prioritizing business requirements, identifying growth opportunities, increasing revenue, and improving client satisfaction. PROFESSIONAL EXPERIENCE

Robert Half Blue Ash, OH. October 2018-Present

Administrative Support Personnel

● Responsible for incoming phone calls

● Completion of various excel spreadsheets

● Responsible for completion of extra daily tasks

Kroger KPPC Replenishment Cincinnati, OH. May 2016- September 2018 Administrative Support Personnel

● Responsible for inventory replenishment of produce for the Western and Mountain divisions.

● Responsible for locating purchase orders, and incoming phone calls.

● Completion of ad projections, ad movements, and various excel spreadsheets.

● Responsible for completion of daily tasks given by lead buyer. Crown Services/ Cincinnati Financial Fairfield, OH September 2015- May 2016 Contractor

● File preparation

● Anniversary Reviews

● Advanced Renewals

● Amending drivers into MVR system

Trugreen Fairfield, OH February 2015- September 2015 Sales Associate, Inside Sales

● Handled outbound sales calls/ cold calling.

● Responsible for locating information within database.

● Required training flexibility from one campaign to the next.

● Customer service skills highly required.

Morris Furniture Company Inc. Springdale, OH July 2014- January 2015 Sales Associate, Retail Sales

● Led in sales for protection plan first month in sales at the Springdale, OH, location.

● Overall sales for 3rd quarter in the top 10% for the Springdale, OH, location.

● Established rapport with clientele through solving tough room design problems.

● Followed up with every customer after merchandise was received. The Tile Shop LLC. Sharonville, OH April 2014- July 2014 Sales Associate

● Designed kitchens and bathrooms from the sub-floor up.

● Maintained cleanliness of vignettes and stocking of items.

● Built great customer referrals and returns through knowledge of the skill.

● Followed up and oversaw delivery of merchandise. Frontroom Furnishings Springdale, OH November 2013- April 2014 Sales Associate, Retail Sales

● Participated in extensive two week training.

● Responsible for the organization of paperwork on orders.

● Responsible for mandatory protection demonstration Flower Corner Designs Hamilton, OH January 2013- May 2013 Floral Designer, Sales Associate

● Managed phone orders, front cash drawer and sales on the showroom floor.

● Coached new hires on maintaining and organizing inventory and workstations. Texas Roadhouse Hamilton, OH November 2011- May 2012 Server

● Maintained cleanliness of area, stocking condiments, and setting tables.

● Suggested selling of food and beverage items.

● Responsible for funds and tips throughout shift.

● Coached others in maintaining a positive and upbeat attitude. Kroger Hamilton, OH August 2008- January 2011

Customer Service, Cashier

● Maintained top 3 in fast and friendly service at the Hamilton, OH, location for entire employment.

● Responsible for customer needs, questions, and phone calls.

● Reliable for cash drawer, restocking of merchandise, and cleanliness of store. Education:

Associate of Business in Interior Design February 2010- June 2012 Antonelli College, West Chester, OH


● Microsoft Word, PowerPoint, Excel, and Outlook

● Extra Online Purchasing and trade network

● AutoCAD 2010 2D and 3D

● Adobe Photoshop, InDesign, and Illustrator

● Adobe Reader

● Google Sketch Up

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