**** ******** ** **, ****** HAVEN, FL 33884, 863-***-****, email@example.com Accustomed to accepting responsibility and delegating authority, and capable of working with and through associates at all levels. I am able to plan, organize, develop, implement, and supervise complex projects. I have a good sense of humor and am highly motivated with a personal dedication to producing timely cost-effective results.
Time management Customer relations Customer service Contract negotiation Excel Microsoft Word
Task prioritization Written communication
Owner/Manager/Sales February 1993 - Current
Fonte's Carpet Cleaning WINTER HAVEN, FL
Own and operate a well established carpet cleaning business. Take care of all scheduling, book keeping, payroll, customer relations, and advertising.
Resolve concerns using strong communication and conflict management skills combined with expert sales abilities.
Helped customers navigate the cleaning, complete sales, and add ons! Increased per-customer revenue by proactively suggesting additional [Product or Service] purchases. Developed solid relationships with staff, customers, and vendors. Engineering dept / Traffic & Billing Clerk / Ad Sales Assistant February 1992 - July 1999 Time Warner Communications Winter Haven, Fl
Desktop publishing designer, designed all Advertising media kits, one sheeters and packages. MIS administrator for all computers in dept.
Payroll,order entry of ad sales into Compulink work daily logs for Multi- zones, 18 networks, monitor off-site equipment, and run copy reports.
Prepare daily bank deposits & month-end reconcilation of all Advertising revenue. Handle monthly billing & filling, assist account executives, and prepare monthly & yearly revenue reports. Implemented and operated Tri-Counties digital ad insertion equipment. Assured 100% retention of advertising revenue.
Managed coordination and overall integration of technical activities in engineering projects. Handled administrative project requirements successfully, including contracts, bid processes and budget administration.
Nurses Aide January 1990 - December 1991
Prompt Nursing Needs WINTER HAVEN, FL
Aided elderly patients in nursing homes that where short staffed. F
Comforted and supported terminally ill patients and their families. Helped patients with mobility needs, including toileting and transport for scans or procedures. Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.
Accounts Receivable Clerk January 1988 - May 1990
Gold Circle Corporate Offices Westerville, Ohio
Supported clean audit processes by preparing and maintaining proper accounting documentation. Minimized errors with proper coding and consistent verification of all data. Managed highly accurate and fully compliant accounts for department operation. Kept records current with daily transaction posting. Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
Operated computers programmed with accounting software to record, store, and analyze information. Associates
Polk Community Colleg, WINTER HAVEN, FL
Columbus State Community College, Columbus, Ohio
Data Processing Degree May 1988
Delaware JVS, Delaware, Ohio
High School Diploma June 1989
Big Walnut High School, Sunbury, Ohio