Customer Service Representative/Client Associate
Resume:
MARY JOY CANOY BAYNOSA
Address: Prk. Sto. Domingo, Brgy. Banago, Bacolod City,
Negros Occidental, Philippines, 6100
Mobile : +639*********
E-mail : **************@*****.***
OBJECTIVE
To obtain a position that will enable me to use my skills in Operations Management. To be part of the team where I can work well with people, learn new and effective ways that will improve my productivity to help the company grow.
PERSONAL DATA
Date of Birth : February 11, 1999
Place of Birth : Bacolod City, Philippines
Age : 22
Gender : Female
Nationality : Filipino
Civil Status : Single
Religion : Catholic
Height : 4’11
Weight : 40 kg
ACADEMIC BACKGROUND
Tertiary: University of St. La Salle-Bacolod
Bachelor of Science and Business Administration Major in Operations Management
2015-2019
Dean’s Lister 1st Semester A.Y. 2015-2016,
Dean’s Lister 1st and 2nd Semester A.Y. 2016-2017
Secondary: Domingo Lacson National High School
Sta. Clara Subd.,Brgy. Banago, Bacolod City, Negros Occidental
2011-2015
Elementary: San Mateo Catholic Academy
San Mateo Village, Brgy. Banago, Bacolod City
2004-2011
Salutatorian
QUALIFICATIONS
Good communication And Written Skills
Interpersonal Skills
Strong Leadership Skills
Ability to focus on the task given
Knows how to use basic Microsoft Office Applications
Working knowledge of basic office operations and management
Maintain a positive environment
Flexible and open to changes
Fast learner in terms of the company’s procedures, work practices, and protocols.
SEMINARS and WORKSHOPS
Initial Common Experience
Ecopark, Granada- Bacolod City (July 2016)
Financial Management Seminar
MM Audi B, University of St. La Salle- Bacolod City (September 25, 2017)
Bangko Sentral ng Pilipinas Forum
MM Auditorium, University of Saint La Salle - Bacolod City (February 2017)
Leadership and Teamwork: Pillars of a Project
Sanctuario Hall 1, University of Saint La Salle – Bacolod City (July 2017)
Moneypedia
Chinese Chamber of Commerce, Shopping, Bacolod City (September 2018)
Decision Makers Incorporation Educational Trip
Laguna-Tagaytay (October 2018)
CAMPUS AND COMMUNITY INVOLVEMENT
Member, Working Scholars Association
University of St. La Salle
2017-2019
University Student Assistant
PTC Office, University of St. La Salle
2017-2019
Member, Decision Makers Incorporation
University of St. La Salle
2018-2019
On-the-Job Trainee, Philippine National Bank-Bacolod
Lacson St., Bacolod City
April-May 2018
WORK EXPERIENCE
ACCESS HEALTHCARE SERVICES MANILA INC.
Client Associate
6th floor,One World Bldg.,McKinley Hill, Taguig City
(August 2019-July 2020)
TELETECH
Customer Service Representative
105 St.,Robinson’s Cybergate, Bacolod City
(November 2020-February 2021)
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