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Sales Customer Service

Location:
Lagos Mainland, Lagos, Nigeria
Salary:
120000-150000
Posted:
April 22, 2021

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Resume:

AJEWOLE ABIODUN JOHN

** ******* ******** ******

adlvpu@r.postjobfree.com

080********,090********

BIO DATA

Gender- Male

Marital Status- Single

State of Origin - Ondo state

Nationality- Nigerian

Languages- Yoruba and English

Date of Birth- 1st of January

CAREER OBJECTIVE

A skilled graduate trainee looking to obtain entry-level management position within a reputable organization that will give an opportunity for the display of skills and knowledge to achieve set goals and objectives. Strong belief in company loyalty, professional integrity and a superior work ethics, excellent problem solving and decision making skills, strong leadership and a positive attitude that motivates others to higher level of performance, excellent follow up and follow through skills that ensures positive outcome, readiness to accept change and embrace new ideas that illustrates flexibility experience.

COMPETENCIES & SKILLS

Proficient in Project Management.

Proficient user of spreadsheet [Excel, Word and power point].

Outstanding Analytical Skills.

Strong Interpersonal Skills.

A Self-starter able to perform in a Multi-disciplinary and Multi-tasking work atmosphere.

Great Verbal and Written Communication Abilities.

GIBS [ general insurance business solution]

IES [ Insurance enterprise solution]

EDUCATION

2013 LAGOS STATE POLYTECHNIC, IKORODU, LAGOS STATE.

ND (BANKING AND FINANCE)

2017 LAGOS STATE POLYTECHNIC, IKORODU, LAGOS STATE

HND (BANKING AND FINANCE)

2009 SIGMA BOND ACADEMY, LAGOS STATE.

SENIOR SCHOOL CERTIFICATION

2006 AWODOYIN MEMORIAL NURSERY & PRIMARY School

FIRST LEAVING SCHOOL CERTIFICATE

EXPERIENCE

CORNERSTONE INSURANCE POLICY

Post held: ACCOUNT OFFICER

Responsibility/Achievements

2019-Still working there

•Managing records and receipts

•Reconciling daily, monthly and yearly transactions

•Preparing balance sheets

•Processing invoices

•Developing an in-depth knowledge of organisational products and process

•Providing customer service to clients

•Resolve financial disputes raised by the customer service and sales teams

•Being a key point of contact for other departments on financial and accounting matters

•Supporting the Finance Manager and executives with projects and tasks when required.

FEDERAL POLYTECHNIC ADO EKITI

POST HELD ; Admin Officer

Responsibility/Achievements

Overseeing office activities--including scheduling, budgeting / forecasting, record maintenance, and purchasing--while implementing new procedures to ensure optimal productivity.

Demonstrating a steadfast commitment to providing outstanding administrative management within fast-paced environments while streamlining operations and achieving company success.

Providing full-scale administrative, financial, and logistical support on various special projects.

Excelling at balancing multiple tasks while providing top-level organization, interpersonal, and communication skills.

Forwarding all correspondence, such as letters and packages, to staff members.

Scheduling meetings and booking conference rooms.

Hiring maintenance vendors to repair or replace damaged office equipment.

Assisting the HR department with job postings and interviews.

GUARANTY TRUST BANK

POST HELD ; Customer Representative

Responsibility/Achievements

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

REFERRENCES

Available on request



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