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Manager Quality

Location:
Patna, Bihar, India
Posted:
April 22, 2021

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Resume:

CURRICULUM VITAE

T

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Year Degree/ Certificate Institute/School, City

****-** *** ** ******** Administration DDE,SVSU UNIVERSITY,MEERUT 2011-13 Master’s of Arts in Economics PATNA UNIVERSITY,PATNA 2008-11 Bachelor’s of Arts in Economics (Honors) D.D.E,PATNA UNIVERSITY,PATNA 2006-08 Senior Secondary - Class XII (Sc.)– B.S.E.B B.N.COLLEGE,PATNA 2006 Higher Secondary - Class X – B.S.E.B D.P.C.S.S.(Miller) HIGHSCHOOL,PATNA Certificates

Institute/Orgnisation

Pre Accreditation Entry Level for Hospital &

SHCO Certification Programme

National Accreditation Board for Hospitals &

Healthcare Providers

Management Development Program(soft skill) Micro Small and Medium Enterprise- Development Institute, Govt. of India.

Entrepreneurship Development Programme Micro Small and Medium Enterprise- Development Institute, Govt. of India.

Marketing Management

M.S.M.E-DI, Govt. of India.

BARCODE M.S.M.E-DI,Govt. of India in collaboration with GS1 India.

Export Packaging M.S.M.E-DI, Govt. of India in collaboration with IIPM

Introduction to Accreditation Standards for

Green Health Care Facility

Quality & Accreditation Institute

Centre for Education & Training

ASHWINI KUMAR

E mail:adlvls@r.postjobfree.com

Cont: +91-754*-***-***, +91-985*-******

CAREER OBJECTIVE: Looking for a position to utilize my knowledge & abilities in an organization to upgrade my skills with the growth of organization. The position should provide me job security, satisfaction & personal growth.

ACADEMIC QUALIFICATION

PROFESSIONAL QUALIFICATION

Working as Cluster Manager –Operations at Nephroplus from 22 Aug. 2019 till date.

To take care of all operational activities within Centers of Bihar, Jharkhand and Nepal..

Conducting Operational and Quality Audit of centers.

Giving training to the Operational staffs within the centers.

Co-ordinate with Hospital Partner for Payment recovery and act as a single contact person within the region.

Implementation of SOP & standards of company and monitoring the process on regular basis.

To take care of Centres P&L, Revenue and meet the financial goal.

Liaisons and Coordination with various departments within the Center and Government Agencies. Worked as Manager –Operations & Quality at Healthcare 360 O

from Aug 2016 till July 2019.

To conduct routine internal and external audits of quality system. Involved in Nursing audit, pharmacy audit, OT audit, Active file audit.

Involved and Assisted in NABH Audit.

Actively involved and Assisted Lead Assessor in NABH Re- assessment Audit.

Assisting Quality management representative (QMR) in policy & procedure making.

Coordinate in compiling of monthly quality indicators.

Analyzed quality audit results and developed, implemented and monitored corrective action plans.

Successfully empanelling the hospital as a first choice of healthcare for various corporate and Govt. institutions.

Coordinating with various corporate and Govt. institutions in implementation of Health Schemes.

Liaisons with CGHS & ECHS for empaneling the hospitals and providing healthcare services. Worked as Hospital Manager at Vedanta Centre For Ophthalmic Sciences, Patna from 28 Jan 2016 to July 16.

Day to Day monitoring of staffs according to their Specified Job.

Coordinating with CGHS /TPA’s Officials for Empanelment.

Tie up’s with Corporate and PSU’s for Cashless Facilities.

Processing documents for Licensing and Authorization for Hospital.

Coordinating with doctors, management and patients for operation and procedures. WORKING EXPERIENCE

Counsel patients about the treatments and procedure.

Process documents for empanelment with TPA and PSU’s

Acting as liaisons among the governing boards, medical staff and department heads to fulfill the compliance with statutory requirements

Successfully empaneling the hospital as a first choice of healthcare for various corporate and Govt. institutions.

Handling team of 10 persons including 3 persons from marketing and 7 from Operations Department.

Liaisons and Coordination with various departments within the Center and Government Agencies.

Worked as Asst. Manager Corporate/TPA at Vasan Eye Care Hospital, Patna from Jan 2015 to Jan 16.

Coordinating with doctors, management and patients for operation and procedures.

Counsel patients about the treatments and procedure.

Process documents for empanelment with TPA and PSU’s .

Took care of all the credit payments, which come through TPA & corporate companies and settled them accordingly to the patient’s account.

Managed all patients’ discharge billings and revision of bills according to packages and patients’ desired category.

Sent updated bills to patients’ sponsor TPA for pre-authorization and final approval to get patients’ discharge from the hospital.

Prepared a list of patients whose outstanding amount is beyond a reasonable limit and issue them a request slip for depositing an outstanding amount as early as possible and followed the case up with patients after getting the payment.

Performed all cash operations of billing and reconciliations of credit cards; up gradation of surgeon fees, anesthesia charges, and operation theatre charges & medical gas in the sheet received from the operation theatre.

Worked as Admin.Assistant and CGHS/TPA Executive at ASG Hospital Pvt.Ltd, Patna from 27 Aug 2013 to 25 Jan 2015

Coordinating with CGHS /TPA’s Officials for claim Settlement.

Processing documents for pre authorization.

Coordinating with doctors, management and patients for operation and procedures.

Counsel patients about the treatments and procedure.

Process documents for empanelment with TPA and PSU’s

Obtained Gold Medal And Trophy in Ship Modeling at “All India Ship Modeling Championship” Held in ‘2009’ by N.C.C, at New Delhi.

Participated in Republic Day Pared at Rajpath New Delhi,2009

Certificate awarded by Hon'ble Governor of Bihar for excellent performance in the field of ship Modeling Conducted by N.C.C on the occasion of Republic Day Celebration at New Delhi in 2009.

Obtained Bronze Medal in Ship modeling at “All India Nau-sanik Camp” held in 2008, at Vishakhapatnam.

Participant of "State Level Ball Badminton Championship 2006" winner team.

Associate Member of Consortium of Accredited Healthcare Organizations (CAHO).

Individual Member of Quality Council of India (QCI).

Member of CINE SOCIETY of Patna associated with Federation of Film society of India. Date of Birth : 27th August 1990.

Father's Name : Mr. Ashok Kumar

Sex : Male

Religion : Hindu

Nationality : Indian

Marital Status : Unmarried

Permanent Address : C/o Mr. Upendra Prasad.

X.T.T.I Road, Digha Ghat,

Patna, Bihar(India)-800011

Read & Speak : English &Hindi

Hobbies : Photography

Declaration: - I hereby declare that all the above information given by me is true to the best of my understanding and knowledge.

Signature

( Ashwini Kumar)

ACHIEVEMENTS

PROFESSIONAL MEMBERSHIP

PERSONAL DETAILS

LANGUAGE PROFICIENCY



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