Juliet Ifeoma Ijere
Plot ** Cadastral Zone B** Durumi Abuja +234********** adlvgk@r.postjobfree.com
_EDUCATION
Abia State University Uturu, Nigeria
Bachelor of Science, Estate Management 2001-2006
Cumulative GPA: 3.3/5.0
Varsity Sport – starter on the Volleyball team all five years- 2 hours per week
Vice President, Student Club- responsible for managing affairs of the association
University of South Wales SouthWales, UK
Masters in Business Administration 2018-2020
_EXPERIENCE
Zenith Bank Plc Abuja, Nigeria
Business Development Manager 2015-Date
Identified new business opportunities including new markets, areas of growth, trends, customers, products and services.
Understand the needs of customers in order to respond effectively with a plan of meeting their needs.
Possess a good understanding about bank’s products and services and advise customers accordingly.
Generate cold calls and leads on prospective customers.
Thinking and working strategically- always seeing the bigger picture - and setting aims and objectives in order to develop and improve the banks business.
Zenith Bank Plc Abuja, Nigeria
Team Lead, Customer Service Executive 2011-2015
Ensured that customer satisfaction and retention levels are high and team members are motivated to deliver top performance.
Managed a customer service team that encompasses logistics support, auditing duties, data analysis and customer complaints.
Performance Management and developing team members with a dedication towards on the job training and a clear focus on colleague development.
Created enduring relationships with all levels of Management and fellow co-workers.
Zenith Bank Plc Abuja, Nigeria
Business Development Executive 2008-2011
Ensured that payments are made according to customer mandates, and necessary checks are made for all amounts within authorized call back limits.
Processed client’s request which included refund and fund remittance requests.
Ensured that cash on hand is kept within authorized call back limits and in line with laid down policy to minimize the risk to the bank.
Ensured that physical and current cash is reconciled daily to the manual and systems records.
Ensured that cheques, both in-house and other banks, are processed with accurate value data.
ADDITIONAL INFORMATION
Candidate for CFI’s Financial Modeling & Valuation Analyst (FMVA) designation
Activities and hobbies – volleyball, yoga, travel and experimental cooking
My Idols – Kamala Harris, Chimamamda Adichie, Mo Abudu
Other Interesting information.