Rishabh Kumar Bapna #**, *nd Cross, Sai Layout Whitefield, Bangalore -66

Cell: - +91-939*******

adlve4@r.postjobfree.com

Summary:

Windows and VMware administrator with 10 years of hands-on and multi-tasking experience, adept at Leading a team and handling multiple system operations, including installation, upgrade, configuration, administration and maintenance of windows and VMware systems and Cloud.

Cloud, VMware and Windows:

Motivated, enthusiastic, and pro-active windows and VMware administrator with an excellent 'can-do' attitude.

Extensive experience of Windows 2016/2012/2008 at single or multi domain platforms in Configuration, Administration and troubleshooting

Expertise in building in new servers (physical and virtual) with configuration of operating system and application

Experience in Active Directory, GPO's, DNS, DHCP, File & Print Server, IIS (Web Server), FTP, Terminal Server, WSUS, Microsoft Clustering

Experience with Virtualization technologies like Installing, Configuring and administering VMware ESX/ESXi and created and managed VMs (virtual server) and also involved in the maintenance of the virtual servers

Trained on AWS, VMware NSX, Azure

Implemented and managed HA and DRS clusters.

Knowledge on iSCSI SAN, NAS, NFS storage and RAID concept

P2V and V2V conversions using VMware Converter Enterprise

Experience with Veritas Enterprise Administrator (Creating mount points, mirroring, expansion)

Extensive experience with patch management on Windows server with WSUS and Shavlik and VMware update manager on VMware environment

Deploying VM's in Hyper V manager

Technical Skills:

Windows 2016/2012/2008 Servers (Configuration, Administration and Troubleshooting)

Active Directories, Group polices, DNS, DHCP, IIS server, Terminal servers, File servers, Windows Clustering

VMware ESX 4.0, 5.0, 6.0 (HA, vMotion, DRS, DPM.etc)

AWS and Microsoft Azure Cloud

Hyper-V

Cisco UCS

WSUS (Installations, configuration and troubleshooting) and Shavlik

Symantec System Recovery 2013,EMC Networker, Net Backup, Fastback Restore

Symantec Endpoint Protection

ITSM Remedy CA service desk ticketing tool

Experience with power shell and bat scripting

Understanding of ITIL Standards

Excellent documentation skills

Self-learn knowledge of Amazon Web Services and Microsoft Azure

Experience:

Sungard Availability Services Bangalore,KA

System Specialist Feb 2017-Present

Sr. Engineer(Cloud)

Technology and Tools: Windows, VMware, Windows, Cisco UCS, Tanium, HPSA,AWS

Providing L3-L4 level of support for infrastructure in our private cloud environment.

Maintaining and Administration of around 900 blades hosted in our UK and US private cloud

Administration and management of HPC customers (patching, Hardware Maintenance)

Configured and managed various AWS Services including EC2, RDS, VPC, S3, Glacier, Cloud Watch, Cloud Front, and Route 53 etc

Hands-on experience on Architecting and securing the Infrastructure on AWS using IAM, KMS, Cognito, API Gateway, Cloud Trail, Cloud Watch

Disaster Recovery Specialist and Team Lead

Technology and Tools: Vsphere6.0, Zerto, Microsoft Inmage, VMware SRM, Windows Servers, Cisco ASA’s, Redhat Linux servers

Responsible for the supervision and operations of Recovery operations team and Handling 60+ customers in business continuity space

Developed, organize, manage and execute disaster recovery failover tests for critical systems and applications and established runbooks for each exercise to assure that the failover procedures were accurate and repeatable and that the associated risks were minimized.

Implemented a redesigned review process for business continuity test plans to ensure that RPO and RTO are shorter in time.

Currently supporting 70 customers in business continuity hosted in North America and United Kingdom datacenters and Performing around 120 + failover tests annually for our customers and new customer implementation in business contiuity.

Providing level 3 support to the customers with issues on recovered VMs during the failover test

Cerner Healthcare Solutions Bangalore,KA

Sr. System Engineer April- 2014 to Dec 2016

Technical Environment – Windows 2003 Server; Windows Server 2008&2008R2; Windows Server 2012&2012R2; VMware VSphere 5.0/5.5,Veritas Enterprise Administrator; Symantec System Recovery 2013;EMC Networker; Citrix XenApp 6.5,Shavlik

Responsibilities:

Windows and VMware Tech lead for Cerner hosted applications for hospitals in US.

Responsible for third-level support for all server related issues

Provide effective support for technical area according to ITIL best practices, in accordance with Incident, Problem and Change management processes.

Systems administration of Wintel server and Participate in the problem identification/resolution and root cause analysis process

Perform routine QA checks of all servers to ensure they meet the Cerner standards

Manage vendor specific hardware and BIOS upgrades to ensure they meet the Cerner standard and compliant.

Rebuild production & development servers when they are irrecoverable.

Review daily reports of anti-virus and backup and ensure that there are no issues.

Handling the Technical Escalations from the team members

Capgemini Consulting Bangalore, KA

Wintel Consultant Aug-2013 to April-2014

Responsibilities:

Support Windows Infrastructure team with configuration,management and troubleshooting of windows servers for customer

Performing monthly patching and reboots on web,SQL,application servers etc

Building new servers virtual or physical as per the request

Creating DHCP scopes, reservation, DNS records (Add, update or deletion)

Resolving users issues and requests in Remedy ticketing system

Performing hardware upgrades and replacing failed hardware's on servers

Drive expansions, Hardware upgrades in VMware

IPsoft Global Services Bangalore, KA

Windows System Administrator Sep-2010 to July-2013

Responsible for Level 1 and Level 2 support for all server related issues.

Manage and troubleshoot Active Directory, Group Policy, DHCP, DNS, IIS, windows clusters.

Manage and troubleshooted Virtual infrastructure comprising of VMware and Hyper-V servers

Played a big role WSUS project involving patches approval, troubleshooting and Patch installation

Configure and troubleshoot Netback and Symantec backup exec backup jobs for various clients on daily basis.

Coordinate with vendors (HP, Dell, Microsoft, VMware, Symantec) for opening, following-up and resolution of issues.

Administered change management related to server builds/ upgrades and software installation

Responsible for local IT support that includes creating accounts, mailboxes, and assigning machines to new employees.

Accountable for onsite visits to clients (top management executives of the corporate) located in Bangalore and Mumbai, for technical issue resolution.

Education:

Swinburne University of Technology Melbourne, Australia

Masters of Information Technology (Networks and System) 2009

M.I.T.M Indore, M.P

Bachelors Of Engineering 2006

Central Academy Kota, Raj

12th Class 2002

Central Academy Kota, Raj

10th Class 2000

Technical Certification and Training's:

Microsoft Azure Administrator – AZ 104

Microsoft Azure Fundamentals - AZ 900

VMware Certified Professional 6.0

AWS Certified Solutions Architect – Associate ( Training)

References:

Available upon request

Contact this candidate