NATALIA RZAD Tel: 647-***-**** Email: adlvbb@r.postjobfree.com 1468 Foxfield Court, Mississauga, ON L5J 2Z8

SKILLS

• Customer service - Extensive experience with customer service, have become proficient in complaint resolution, able to effectively address customer’s problems and provide a solution.

• Multilingual - Academic experience in english, polish and french.

• Multi-Tasking- Able to juggle several tasks and responsibilities as once without sacrificing the proficiency

• Collaboration - Worked and volunteered in a variety of different social settings which required collaboration and team work.

WORK/VOLUNTEER EXPERIENCE

SCHOOL VOLUNTEER WORK: Sept. 2014 – Jun. 2015

• Aiding in the management of the schoolwork and environment for elementary school kids

• Assisting the teacher in creating their daily learning plans, helping enforce them as well as helping to provide and develop the necessary resources

BABYSITTING: June 2014-present

• Throughout the years I had several part-time jobs with babysitting children of various ages throughout the day

TIM HORTONS-FOOD/BEVERAGE ATTENDANT: Aug. 2015 – Dec. 2017

• Serving customers as well as taking their order

• Made a variation of food and drinks for customers

• Obtained cash handling and debit/credit machine experience

LEADER AT SAGA CAMP: Aug. 2017

• Camp leader

• Took care of a group of 7 children

• Helped plan, carry out and lead children through several activities through the days

UNIVERSITY OF TORONTO BOOKSTORE EMPLOYEE: Aug. 2018 — Sep 2018

• Worked as a cashier, as well as in storage

• Short contract for their busy opening

• Helped customers with purchases, exchanges, retrieving textbooks and providing any necessary information or assistance

EAST SIDE MARIO’S SERVER: Jan. 2019 — present

• Began as a hostess, seating guests, bussed tables

• Have helped train new employees

• Now working as a server/bartender

EDUCATION

• Iona Catholic Secondary School Graduate of 2018 with Honours, Arts and French Certificate

• Currently enrolled in the University of Toronto in Mississauga, studying social sciences and french studies.

Contact this candidate