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Customer Service Warehouse

California City, CA
April 22, 2021

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Marco A. Cabrera

**** ******* ***. ********** ****, CA 93505


Desired Position

Customer service expert with over 4+ years of experience handling confidential cargo for an elite group of customers. Maintaining high standards and achieving company goals. Aiming to transfer my work experience into a position at your establishment. Hold a BA in Studio Art/minor in art history and an Associate’s Degree in Art Studio.


Effective Communication Mentoring Constantly strives to improve performance Time Management Strong Work Ethic Creative solution seeker Natural Leader Responsible and Reliable Motivate Workers/Trainees Sound Judgement Fulfills all commitments High level of initiative Adapt to Change Cope with stressful situations Customer Service Oriented Professional Experience

Mercury Air Cargo

Los Angeles, CA

August 2017-Present

Warehouse Agent

• Unloading freighters for import flights

• Experience in delivering the correct cargo to customers

• Making sure all cargo master air waybills match

• Able to operate forklifts and tugs

• Keeping warehouse inventory for import cargo

• Maintaining a clean workspace

• Follows safety and security regulations

• Unpack USPS mail inside USPS facility

• Follows management instructions

• Matching manifest documents with cargo

• Making sure all documents are kept separated and confidential Allied Health Products

Gardena, CA

October 2015-August 2017

Warehouse Associate (on call)

• Inventory management

• Organized supplies

• Restocked Supplies

• Maintained Cleaned warehouse

• Pulled orders


Lawndale, CA

February 2011-July 2017


• Trained all new hired employees

• Trained employees on new policies and protocols

• Assisted with customer sales of products and merchandise

• Maintaining a clean workplace

• Preparing products, Dating the products

• Organizing the merchandise

• Created different types of drinks

• Cashier general duties


Hawthorne, CA

September 2006- March 2008

Karate Instructor

• Mentoring

• Taught a large group of children from ages 5-13

• Helped customers with questions, problems and complaints

• Developed positive customer relationships through friendly greeting and excellent service Education

California State Dominguez Hills

Carson, CA

Fall 2009-Spring 2012

Bachelor’s Degree in Art Studio

Minor in Art History

El Camino College

Torrance, CA

Fall 2006-Spring 2009

Associates Degree Art Studio

Hawthorne High School

Hawthorne, CA

Fall 2002-Spring 2006

High School Diploma

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