Marco A. Cabrera
**** ******* ***. ********** ****, CA 93505
adlv92@r.postjobfree.com
Desired Position
Customer service expert with over 4+ years of experience handling confidential cargo for an elite group of customers. Maintaining high standards and achieving company goals. Aiming to transfer my work experience into a position at your establishment. Hold a BA in Studio Art/minor in art history and an Associate’s Degree in Art Studio.
Skills
Effective Communication Mentoring Constantly strives to improve performance Time Management Strong Work Ethic Creative solution seeker Natural Leader Responsible and Reliable Motivate Workers/Trainees Sound Judgement Fulfills all commitments High level of initiative Adapt to Change Cope with stressful situations Customer Service Oriented Professional Experience
Mercury Air Cargo
Los Angeles, CA
August 2017-Present
Warehouse Agent
• Unloading freighters for import flights
• Experience in delivering the correct cargo to customers
• Making sure all cargo master air waybills match
• Able to operate forklifts and tugs
• Keeping warehouse inventory for import cargo
• Maintaining a clean workspace
• Follows safety and security regulations
• Unpack USPS mail inside USPS facility
• Follows management instructions
• Matching manifest documents with cargo
• Making sure all documents are kept separated and confidential Allied Health Products
Gardena, CA
October 2015-August 2017
Warehouse Associate (on call)
• Inventory management
• Organized supplies
• Restocked Supplies
• Maintained Cleaned warehouse
• Pulled orders
Starbucks
Lawndale, CA
February 2011-July 2017
Barista/Trainer
• Trained all new hired employees
• Trained employees on new policies and protocols
• Assisted with customer sales of products and merchandise
• Maintaining a clean workplace
• Preparing products, Dating the products
• Organizing the merchandise
• Created different types of drinks
• Cashier general duties
CYKC
Hawthorne, CA
September 2006- March 2008
Karate Instructor
• Mentoring
• Taught a large group of children from ages 5-13
• Helped customers with questions, problems and complaints
• Developed positive customer relationships through friendly greeting and excellent service Education
California State Dominguez Hills
Carson, CA
Fall 2009-Spring 2012
Bachelor’s Degree in Art Studio
Minor in Art History
El Camino College
Torrance, CA
Fall 2006-Spring 2009
Associates Degree Art Studio
Hawthorne High School
Hawthorne, CA
Fall 2002-Spring 2006
High School Diploma