SHELBY COUCHMAN

**** ******** ** ***. *** Houston, Tx 77025 · 281-***-****

adlv52@r.postjobfree.com

Hi! I am a looking full-time position at your company. My availability is completely open. I work great in both individual based environments and as a team. My strengths are that I am a great team player since I am very success motivated, I am naturally socially adept so communicating with customers is a breeze, and due to my management experience, I am very driven to resolve any issues. I am excited to hear back from you about my application. If you have any questions or concerns, do not hesitate to reach out to me via my cell phone or my email listed above.

EXPERIENCE

JUNE 2018 – FEBRUARY 2020

CUSTOMER SERVICE ASSISTANT/CASHIER, H-e-b LLC.

Working directly with customers to ensure their visit is completely in a timely fashion.

Assisting customers with anything they need while shopping with our company.

Handling different forms of payment including cash at the point of sale.

Monthly personal check-ins to ensure knowledge of performance is up to date.

Daily behavior quote checks with management.

Bagging and transporting groceries to the customers vehicle.

NOVEMBER 2019 – JANUARY 2021

TEAM SALES MEMBER/TRAINER, INSPIRE ME BRACELETS

Training and managing staff while communicating between corporate staff and other management at the location.

Exchanging money with the safe/register and depositing it with the bank to send to the corporate location.

Memorization of daily/hourly sales, sayings, styles, and sizes.

Tailoring each bracelet and experience to exactly what the customer wishes.

Handling different forms of payment at the point of sales while abiding by the return/exchange policy.

Being able to work in a team based and individual based environment that fluctuated frequently.

JANUARY 2021 – MARCH 2021

MARKETING REPRESENTATIVE, RIGHT CORNER CONSULTING

Effectively communicating to customers about the product, product's cost, and how to complete the order.

Running and actively participating in morning and evening meetings.

Actively work door-to-door sales for the full 8-hour shift while accurately disclosing daily sales/numbers.

Train new members on a daily manner, while being open to learning and developing skills

MARCH 2021 – APRIL 2021

APPOINTMENT SETTER, BRIGHT SOLAR MARKETING

Cold calling consumers and communicating to them in a professional manner to properly deliver the set script.

Accurately displaying all information given from the consumer to a database

Setting an appointment date that both works for them and the solar experts by navigating a calendar.

Attending all weekly meetings to discuss quotas and receive all necessary information.

Become fluent in the Google Workspace as this position was remote.

EDUCATION

MAY 2020

HIGH SCHOOL DIMPLOMA, DOBIE HIGH SCHOOL

All throughout high school, I was deeply rooted in all advanced placement classes for my full schedule. I also regularly volunteered my time by doing a teaching program for the younger students in our school system, and helping during natural disasters such as hurricane Harvey, as my school was used as a shelter. Continuing with my involvement, I was very active in our fine arts department, being a part of every one of the high-level choral classes available. I graduated in the top 25% of very large graduating class in May of 2020.

SKILLS

Strong Communication, Problem-solving, and Motivation skills (5+ yr.)

Works well in team-based and individual-based work environments (3+ yr.)

Cold Calling (less than 1 yr.)

Microsoft Office/Google Workspace Proficient (5+ yr.)

Sales (3 yr.)

Money Handling (3 yr.)

Customer Service (3 yr.)

MORE ABOUT ME

I love being able to work directly with customers and products, as previously said in my skills, I am a very hands-on worker. This has led to me to develop great problem-solving skills and the motivation to be in leadership positions. I thrive well in environments where I am completely literate in procedures and expectations. It does help that I am a very quick learner, which leads to me being very comfortable with my ability to get a job done without supervision.

I am looking forward to hearing from you soon about my application. My email is adlv52@r.postjobfree.com and phone number is 281-***-**** again if you have any questions, I would love to discuss this position more in-depth with you!

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