Personal Information
Phone
**************@*****.***
Skills
SQL Server Database
Data Analyst – Excel, Power BI
Manual Testing
Defect and Bug discovery
Good written and Oral communication
MS Office Suite
Analytical thinking
Team player
Excellent interpersonal skills
People oriented IT graduate with excellent interpersonal and organizational skills with keen ability to multitask a variety of challenges and responsibilities. Looking for entry level IT associate positions and quickly learn and master new technology and proficient in a range of computer systems, tools and testing methodologies.
Dhiviya Ramaraj
Professional Experience
Admin Associate/Sales Coordinator, Wipro Limited, Nov 2008 – Feb 2010
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Worked closely with operations team and followed up for outstanding payments with customers & dealers.
Developed a long-term strategic relationship with the nominated customer(s) to enable new sales solutions.
Worked on basic SAP Modules to feed the data into the system.
Education
Master of Business Administration - Finance 2008 - 2010
Bachelor of Science - Information Technology 2005 - 2008
Training
Manual and Automated Testing – In Progress
Part time and Volunteering Experience
Fore Pharma, Data Consolidation Analyst
Analyzed publicly available data on Pharma Industry from Internet, Consolidated data using Excel and generated reports.
Part time tutor at CSC Computer Education.
Benjamin Franklin Elementary, Classroom Helper, Sep 2019 – Feb 2020
Kirkland Co-operative School, Pre-School Caretaker, Sep 2019 – May 2020